Solutions Engineer – GVS SMB/Mid Size Pursuit

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Act as a technical sales expert representing the Cisco brand to both customers and partners.

• Deliver technical solutions that meet the business requirements of customers and partners.

• Collaborate with iAE, SMB & Mid-Market, as well as aligned Architecture iAEs on customer strategies.

• Serve as a trusted technical advisor and authority for account teams, customers, and partners.

• Exhibit a deep understanding of Cisco’s product offerings and specialized architectural perspectives.

• Enhance market penetration through cross-selling, up-selling, and displacing competitors.

• Take the lead in managing the technical relationships with customers and partners.

• Engage with IT decision-makers, customers, partners, and business units.

• Convert customer needs into technical specifications.

• Dedicate most of the selling time to securing opportunities and expanding existing accounts.

• Participate in strategic planning for the territory.

• Provide insights to sales teams regarding customer needs, market trends, and competitive strategies.

• Navigate deals through the technical sales process effectively.

• Design and articulate solutions based on both technical and business requirements.

• Oversee a virtual support team of sales resources, including Click to Expert.

• Utilize tools and resources to support deals and achieve technical closure.

• Drive revenue growth by converting closed opportunities into finalized deals.

• Displace competitors, enhance market share, and attract new customers each quarter.

⛳️ Requirements

• Over 3 years of B2B sales experience in a similar or related industry.

• Proven career advancement and a strong desire for professional growth.

• Skills in collaboration and teamwork within the territory team.

• Relationship management abilities to establish trust and drive results with partners and customers.

• Strong track record of sales achievements, including consistent performance at or above quota or year-over-year growth in the target market.

• Capability to assist Account Executives in identifying new opportunities and expanding business.

• Proficiency in translating customer business needs into technical specifications.

• Awareness of the market, competition, solutions, technologies, and offerings.

• Preferred certifications include CCNA, CCNP, CCIE, or similar vendor certifications.

• Pre-sales experience is a plus.

• Bachelor’s degree or equivalent in physical sciences, engineering, economics, or mathematics.

• Eligibility to work in the U.S.; this role is designated for Remote US locations.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a matching contribution from Cisco.

• Paid parental leave.

• Coverage for short- and long-term disabilities.

• Basic life insurance.

• Potential Cisco restricted stock unit grants, vesting with continued employment.

• 10 paid holidays each calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for the employee's birthday.

• Paid shutdown during the year-end holiday period.

• 4 paid days off dedicated to personal wellness.

• 16 days of paid vacation annually for non-exempt employees.

• Flexible vacation time off program with no set limit for eligible exempt employees.

• 80 hours of sick time provided upon hire and every January 1st thereafter.

• Up to 80 hours of unused sick time can be carried forward.

• Additional paid time away for critical or emergency family matters.

• Optional 10 paid volunteer days each calendar year.

• Performance-based incentive pay for sales employees in addition to base salary.

• Career coaching, training, and on-the-job learning opportunities.

• A flexible and award-winning work environment.