Solutions Engineer – Critical Infrastructure

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as an integral member of the sales team, engaging with customers both before and after sales from a technical perspective.

• Demonstrate radar products through live presentations at external events, conferences, and the sites of partners and customers.

• Illustrate the advantages of radar products for solutions and applications related to customers and partners.

• Oversee planning for installations and integrations.

• Carry out configuration for deployment and fine-tuning of systems.

• Offer continuous technical assistance and troubleshooting support.

• Cultivate and manage relationships with customers and partners during demonstrations.

• Engage in post-demonstration data analysis and report generation.

• Create and update training materials, application notes, and user manuals.

• Gather customer feedback and collaborate with product managers and engineers to enhance products.

• Travel may be required up to 50% of the time.

• Execute other related business tasks as necessary.

⛳️ Requirements

• Minimum of 5 years of experience in a technical role with sales responsibilities.

• Demonstrated history of mastering a technical product and effectively communicating its benefits to prospective customers.

• Capacity to manage multiple tasks, work autonomously, prioritize responsibilities, adhere to engagement rules, and comply with policies, processes, and procedures.

• Strong analytical, reasoning, and problem-solving abilities.

• Highly organized and detail-oriented with exceptional follow-up and decision-making capabilities.

• Solid technical background coupled with proficient technical writing skills.

• Excellent customer communication skills, adept at providing both high-level summaries and intricate details.

• Ability to regularly lift, carry, and move equipment, occasionally weighing up to 50 pounds.

• Must be a U.S. Citizen, green card holder, or possess asylum/refugee status in the U.S. to manage export-controlled information or secure necessary Government authorizations.

• Preferred: experience in coordinating efforts across various teams and organizations.

• Preferred: experience as part of a sales team.

• Preferred: experience in deploying or operating radar systems, particularly Electronically Scanning Array radars.

• Preferred: knowledge of Python or Matlab.

• Preferred: familiarity with Linux operating systems and Command Line Interface.

• Preferred: basic understanding of digital signal processing and sensor modalities.

• Preferred: experience in hardware and software troubleshooting.

• Preferred: basic skills in data plotting and analysis.

• Preferred: bilingual proficiency in Spanish and English.

🏝️ Benefits

• RSU (Restricted Stock Units)

• Fully-covered medical, dental, and vision insurance premiums for you.

• Options for PPO or HDHP/HSA plans.

• Virtual Care through 98Point6.

• Access to the Employee Assistance Program.

• Mental health coverage via Springhealth & Talkspace (Premera).

• Travel Assistance Insurance.

• Company Paid Life Insurance.

• Company Paid Short & Long Term Disability.

• Flexible PTO (for exempt employees) / 15 days annually (for non-exempt employees).

• 401(k) matching program.

• Pet Insurance.

• Prepaid Legal Program.

• Commuter Benefits.

• Paid Company Holidays.

• Competitive compensation and benefits for full-time employees based in the U.S.

• Eligibility for commission.