Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead technical discovery and demonstration discussions with engineering teams assessing Traversal.

• Convert intricate infrastructure challenges into customized, impactful pilot evaluations.

• Develop and sustain demo environments, technical documentation, and internal tools to facilitate the sales process.

• Collaborate with product and engineering teams to define integrations, communicate customer feedback, and shape the product roadmap.

• Assist with the onboarding and implementation processes for new clients, ensuring quick wins and sustained adoption.

• Keep abreast of trends in observability, SRE workflows, and the wider AI infrastructure landscape.

• Guide potential customers from the initial technical discovery phase to successful deployment.

• Work alongside product, engineering, CEO, CTO, GTM, and Product teams to transform founder-led sales into a scalable process.

• Serve as the technical representative in discussions with prospects and provide insights to inform roadmap priorities.

⛳️ Requirements

• Over 3 years of experience in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect position, or equivalent engineering experience with a strong customer focus.

• Solid technical foundation in backend systems, developer tools, cloud infrastructure, or observability platforms.

• Exceptional communication abilities, capable of articulating complex technical ideas to diverse audiences.

• Experience in developing POCs, conducting demos, or managing the technical aspects of a sales process.

• Comfortable in a dynamic startup environment with changing priorities.

• Skilled in coordinating with multiple internal and external stakeholders, leading regular meetings, and driving pilots to successful completion.

• Demonstrated enterprise experience navigating intricate, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from exploration to production.

• Knowledge of SRE workflows or observability tools.

• Practical experience with infrastructure as code tools such as Terraform or deployment systems like Kubernetes.

• Proven track record in creating technical enablement resources and scaling initial sales efforts.

• Passion for AI infrastructure and the future of agentic systems.

🏝️ Benefits

• Startup equity.

• Health insurance.

• Excellent tech setup.

• Flexible time off.

• In-office snacks.

• Competitive salary and equity packages.