Solutions Engineer

This is a fully remote position, open to applicants in North Carolina, +1 more state.

📋 Description

• Oversee technical engagement for significant Industrial IoT projects from initial discovery through value validation, concept demonstration, and technical closure.

• Act as a subject matter expert in Operational Technology (OT) and Industrial IoT (IIoT).

• Offer consultative support to account teams, partners, customer technical stakeholders, and Solutions Engineers within the portfolio.

• Design architectures encompassing industrial switching, routing, wireless/CURWB, Cyber Vision, ISE segmentation, secure remote access, edge connectivity, and AI-enhanced industrial applications.

• Convert OT business challenges into Cisco technical solutions for plant modernization, asset visibility, micro-segmentation, remote access, machine vision, AMR/AGV mobility, and network resilience.

• Collaborate with account teams to develop multi-year technical strategies, sales plans, and pipeline activities.

• Create and present demos, workshops, technical presentations, and enablement sessions.

• Generate reusable technical assets, reference architectures, competitive positioning, and field guidance.

• Engage with machine builders, OEMs, system integrators, OT distributors, service providers, and strategic partners to establish repeatable solution frameworks.

• Provide field insights to business units, product management, industry solutions, and go-to-market leaders.

• Assist with critical escalations and intricate solution-fit inquiries through tradeoff analysis and cross-functional collaboration.

⛳️ Requirements

• A minimum of 8 years’ experience in technical pre-sales, solutions engineering, or network architecture within industrial settings.

• Expertise in Cisco's Industrial portfolio, including Industrial Routing/Switching, Wireless, and Security.

• Familiarity with enterprise architectures such as SD-WAN, CatCenter, Meraki, or comparable competitive offerings.

• Proven experience bridging the IT and OT domains, with a solid understanding of critical infrastructure needs.

• A history of leading large-scale, complex technology sales cycles with senior executives and key decision-makers.

• Advanced skills in consultative selling and the ability to articulate technical business value to non-technical audiences.

• CCNP certification or higher, or an equivalent advanced networking qualification (preferred).

• Significant domain knowledge in manufacturing, utilities, transportation, or public-sector smart-city initiatives (preferred).

• Understanding of industrial protocols, performance standards, and OT security challenges (preferred).

• Experience collaborating with machine builders, OEMs, system integrators, OT distributors, service providers, or strategic technology partners (preferred).

• Proven success in positioning solutions across industrial networking, edge analytics, cloud integration, and cybersecurity (preferred).

• Outstanding communication and negotiation abilities, with experience fostering relationships in matrixed global organizations (preferred).

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Cisco restricted stock unit grants may be available, vesting after continued employment.

• 10 paid holidays per full calendar year.

• 1 floating holiday for non-exempt employees.

• Paid employee birthday off.

• Paid year-end holiday shutdown.

• 4 paid personal wellness days.

• 16 days of paid vacation per full calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick time off provided at hire and each January 1st thereafter.

• Up to 80 hours of unused sick time may be carried forward.

• Additional paid time off for critical or emergency family matters.

• Optional 10 paid volunteer days per full calendar year.

• Annual bonuses for non-sales roles, subject to Cisco policies.

• Performance-based incentive pay for employees on sales plans.

• No cap on incentive compensation when performance exceeds 100% attainment for quota-based sales incentive pay.