Solutions Engineer, API Integration

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main technical resource for Yelp's account teams and partners.

• Take ownership of the complete API integration process, from onboarding to production launch.

• Assist partners in the setup and adoption of Yelp's Leads API, Ads API, Conversions API (CAPI), Reporting API, and Data Ingestion API.

• Oversee the integration onboarding process, which involves gathering platform details, coordinating the setup of test businesses, confirming account configurations, and aligning with internal stakeholders.

• Work directly within technical environments to diagnose and resolve complex integration challenges.

• Monitor the health of partner integrations using SQL and internal dashboards.

• Proactively identify adoption gaps, traffic anomalies, and performance issues.

• Collaborate with GTM leadership to pinpoint technical opportunities, eliminate blockers, and speed up API adoption.

• Relay recurring technical challenges and client feedback to Yelp's product and engineering teams.

• Contribute to and maintain internal documentation and integration playbooks.

⛳️ Requirements

• Over 5 years of pertinent experience in Solutions Engineering, Sales Engineering, Solutions Architecture, or a comparable technical client-facing role.

• Practical experience in supporting API integrations.

• Solid understanding of OAuth 2.0, API authentication patterns, rate limiting, webhooks, and common integration challenges.

• Excellent communication skills with the capability to explain complex technical concepts to non-technical stakeholders.

• Ability to collaborate effectively across sales, product, and engineering teams.

• Demonstrated ability to manage multiple partner integrations at the same time.

• Comfortable creating processes from the ground up.

• Familiarity with advertising or marketing APIs, especially those related to reporting, lead management, or campaign management.

• Exposure to middleware and no-code/low-code integration tools like Zapier or Workato.

• Ability to thrive in a startup-like or high-growth environment.

• Experience using AI-assisted development tools such as Claude Code or Copilot.

• Proficient in coding or working alongside teams using SQL, JavaScript, Python, or similar programming languages.

• Must reside in the United States.

🏝️ Benefits

• Comprehensive medical, vision, and dental coverage starting on the first day.

• 15 days of paid time off, increasing with over 2 years of service.

• 12 paid holidays.

• One floating holiday.

• Up to 14 weeks of parental leave.

• Monthly wellness subsidy.

• Reimbursement for work-from-home expenses.

• Flexible spending account.

• 401(k) retirement savings plan.

• Employee stock purchase plan.

• Potential for bonuses.