Solutions Consultant – HubSpot

This is a fully remote position, open to applicants in Brazil, +2 more countries.

📋 Description

• Evaluate current pipeline structures within the client’s sales segments and determine if they accurately represent segment operations.

• Identify scenarios and conditions in the configuration that are not reliably managed.

• Redesign stages of the pipeline, entry and exit criteria, necessary properties, and dependencies.

• Reconstruct or repair automated deal-creation workflows and address workflow failures, enrollment issues, automation conflicts, and record-association challenges.

• Enhance lead-routing logic, sequences, and Sales Hub automation processes.

• Diagnose data-quality challenges and establish standards for data governance, deduplication rules, lifecycle-stage definitions, monitoring, and CRM hygiene practices.

• Remediate existing records while ensuring no duplication of effort occurs.

• Collaborate with sales leadership to define reporting requirements.

• Develop and maintain operational and leadership dashboards along with custom, multi-object HubSpot reports.

• Minimize manual efforts for recurring reports and assist the client’s reporting resources.

• Review unused licensed HubSpot features and suggest, configure, and document approved enhancements.

• Create and manage a prioritized backlog for platform optimization.

• Investigate discrepancies between automation and reported user benefits.

• Eliminate adoption barriers and develop targeted enablement resources.

• Support users through CRM transitions and promote consistent practices.

• Boost confidence in HubSpot data, reporting, and workflows.

• Own the established backlog and report progress concerning priorities.

• Coordinate priorities with client stakeholders with minimal supervision.

• Adjust plans as business priorities change.

• Document decisions regarding configuration, processes, and technical modifications.

• Ensure continuity and platform ownership throughout the engagement.

• Collaborate with Exadel’s distributed delivery team.

⛳️ Requirements

• Significant hands-on experience with HubSpot as an administrator or solutions consultant.

• Extensive knowledge of HubSpot Sales Hub, including pipeline and deal-stage architecture, deal properties, workflow design, sequences, and lead routing.

• Proven experience in building and repairing automated deal-creation processes in a multi-pipeline setting.

• Strong background in CRM data integrity, including data audits, deduplication, validation, remediation, and governance standards.

• Experience in developing HubSpot reports and dashboards, including custom and multi-object reporting.

• Proven track record of inheriting, stabilizing, and enhancing an existing HubSpot implementation.

• Ability to diagnose and resolve workflow failures, automation conflicts, enrollment issues, and record-association problems.

• Strong understanding of sales operations.

• Experience in managing and prioritizing an evolving CRM optimization backlog.

• Excellent written documentation skills.

• Effective, clear, and confident communication with stakeholders.

• Capacity to work independently on a part-time basis without significant day-to-day oversight.

• Availability to regularly overlap with US business hours and Exadel’s delivery team.

• English proficiency: Intermediate/Upper-Intermediate level.

• Relevant HubSpot certifications are preferred.

• Experience in supporting a multi-segment or multi-brand sales organization is a plus.

• Experience in recovering a CRM implementation facing adoption or data-trust challenges is advantageous.

• Experience working with distributed or offshore delivery teams is beneficial.

• Exposure to consumer-facing or membership-based organizations is a plus.

• Experience in high-volume, relationship-driven sales environments is a plus.

• Experience in supporting organizational change and targeted CRM enablement is a plus.

🏝️ Benefits

• Opportunities for international projects.

• Flexibility to work in-office, hybrid, or remotely.

• Comprehensive medical healthcare coverage.

• Recognition programs for outstanding performance.

• Continuous learning and reimbursement for educational initiatives.

• Well-being programs to support employee health.

• Team events and local benefits for employee engagement.

• Compensation for sports activities.

• Referral bonuses for successful hires.

• Provision of top-tier equipment for work.

• Reasonable accommodations for individuals with disabilities.