Solutions Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Account Executives to enhance strategic sales initiatives for inpatient and ambulatory quality reporting, Analytics, and AI solutions.

• Lead and engage in customer discovery sessions with stakeholders from quality, clinical, informatics, and compliance sectors.

• Collect, document, and verify clinical, quality reporting, operational, and technical requirements, including eCQM, CQM, and core measure workflows.

• Formulate solution strategies that align with customer objectives across CMS Hospital IQR, Medicare Promoting Interoperability, MIPS, HEDIS, and other quality programs.

• Act as a trusted advisor throughout the evaluation process for both inpatient and ambulatory prospects.

• Provide customized demonstrations of ENCOR, Medisolv's Analytics solution, and AI-driven tools.

• Illustrate core measures, eCQM, and CQM reporting workflows for both inpatient and ambulatory environments.

• Highlight AI-enhanced patient engagement tools and AI functionalities for registries and chart-abstracted measures.

• Create and sustain demonstration environments that mirror real-world customer scenarios.

• Produce reusable demonstration scripts, workflows, and sales resources.

• Assist with proof-of-concept and pilot initiatives.

• Convert customer quality reporting and data requirements into suggested Medisolv solution strategies.

• Facilitate discussions regarding integration, interoperability, EHR data exchange, API connectivity, and technical architecture.

• Work in tandem with Solution Engineering and Product teams to confirm requirements and solution viability.

• Support customers with system functionalities, implementation factors, and quality reporting best practices.

• Aid in RFP and RFI submissions.

• Maintain and enhance proposal content libraries and response archives.

• Coordinate cross-functional responses to guarantee timely, precise, and high-quality submissions.

• Share insights on market trends, customer needs, and competitive intelligence with Sales, Product, and Engineering teams.

• Contribute to sales enablement initiatives and best practices.

• Mentor newer team members.

• Optimize pre-sales processes, tools, and efficiency.

• Oversee solution consulting for designated sales opportunities from start to finish, including discovery, demonstrations, solution design, RFP responses, and sales enablement.

⛳️ Requirements

• A minimum of 5 years of experience in SaaS pre-sales, solutions consulting, solutions engineering, healthcare technology, or enterprise software.

• Proven experience in conducting executive-level and clinical software demonstrations.

• Experience in facilitating enterprise sales cycles and intricate evaluations, preferably within hospital or ambulatory quality reporting.

• Background in responding to RFPs, RFIs, and due diligence inquiries.

• Exceptional written, verbal, and presentation skills.

• Strong organizational and project management skills.

• Proficiency in Microsoft Outlook, Excel, and PowerPoint.

• Capability to work remotely and travel as required for customer meetings, conferences, and internal team events.

• All candidates must successfully complete a pre-employment background check.

• Must be authorized to work legally in the United States.

• Sponsorship is not offered.

• Preferred: Clinical background (e.g., RN) or hands-on experience with hospital quality reporting, core measures, eCQMs, CQMs, or chart abstraction.

• Preferred: Familiarity with EMR, EHR, healthcare IT, or clinical quality reporting software platforms.

• Preferred: Knowledge of CMS quality reporting programs, The Joint Commission requirements, and other healthcare regulatory and compliance aspects.

• Preferred: Awareness of AI-enabled patient engagement tools or AI applications for registries and chart-abstracted measures.

• Preferred: Experience in a rapidly growing SaaS environment.

🏝️ Benefits

• A diverse and inclusive workplace.

• Pre-employment background check process.

• Remote work arrangement.

• Travel for customer meetings, conferences, and internal team events.