Solutions Architect, CSP

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in developing the technical strategy for designated CSP opportunities in collaboration with Account Executives and Senior Solution Architects.

• Aid in building a sales pipeline and qualifying leads.

• Engage in customer discovery workshops and facilitate discussions.

• Collect information on use cases, data sources, data volumes, ingestion rates, success metrics, performance needs, concurrency, retention, time-to-queryability, and deployment methods.

• Assess customer requirements and determine the most suitable OcientAIQ solutions.

• Recognize patterns that can evolve into standardized offerings.

• Create comprehensive OcientAIQ and Telemetry as a Service solutions, integrating with customers' cloud data and AI ecosystems, under senior supervision.

• Utilize concepts of hybrid architecture and economics.

• Support technical partner relationships and document integration points along with joint solution frameworks.

• Contribute to the creation of customer specification documents that include requirements, success metrics, assumptions, risks, and architectural decisions.

• Collaborate with Delivery, Data Engineering, and Customer Solutions teams on schema, workload testing, and pilot implementations.

• Assist in developing demonstrations, reference architectures, and partner co-selling materials.

• Provide field feedback to Product Management and Engineering teams.

• Facilitate technical successes from initial discovery through proof of value and production planning.

⛳️ Requirements

• 1-3 years of experience in customer-facing roles such as solutions architecture, sales engineering, field engineering, or technical consulting.

• Familiarity with CSP, telecommunications, network analytics, OSS/BSS, security analytics, or high-volume telemetry environments is advantageous.

• Practical knowledge of OLAP, real-time analytics, or data warehousing concepts, both in cloud and on-premises environments.

• Experience with at least one major cloud data or AI ecosystem such as Databricks, Snowflake, BigQuery, Redshift, Azure, AWS, or Google Cloud.

• Understanding of high-volume ingestion patterns, including Kafka, file-based ingestion, object storage, streaming, batch, CDC, or similar data movement methodologies.

• Basic knowledge of retrieval-augmented generation, structured data products, or data governance concepts is a plus.

• Proficiency in SQL and general ETL/ELT principles.

• Familiarity with CSP data formats like CDR, IPDR, IPFIX/NetFlow, ASN.1, syslog, OSS event streams, packet metadata, or KPI feeds is beneficial.

• Interest in developing knowledge in semantic layers, ontology, knowledge graphs, or graph analytics.

• Excellent communication abilities.

• Strong writing and presentation capabilities.

• Exceptional organizational skills and a willingness to learn across multiple concurrent projects.

• Availability to travel up to 25-35% of the time.

• Must reside in the United States.

• Must be eligible to work without visa sponsorship or transfer; Ocient is unable to sponsor or transfer visas now or in the future.

• Candidates are required to have their camera on during video interviews; video filters, face-altering effects, and virtual backgrounds are prohibited.

🏝️ Benefits

• Remote-first work environment.

• Up to 25-35% travel to customer locations, partner workshops, and Ocient offices as necessary.

• Mentorship and support from Senior Solutions Architects.

• Commitment to equal employment opportunities.

• Provision of religious accommodations and reasonable disability accommodations during the application process.