Solutions Architect

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee numerous sales opportunities and coordinate account teams/programs.

• Deliver sales and solution assurance for client services.

• Comprehend customer business and technical needs.

• Create and enhance solution designs with customers and stakeholders.

• Manage expectations while addressing sales, stakeholder, and delivery challenges.

• Promote internal communication and assemble delivery teams for new projects.

• Compile solution status and proposed cost information.

• Communicate and address sales/solution escalation procedures.

• Implement knowledge management and facilitate sales-to-delivery knowledge transfer.

• Identify and manage sales/solutions risks and opportunities while facilitating resolution.

• Oversee solution change control processes.

• Conduct practice pipeline and opportunity analysis, product line reviews, and solution health assessments.

• Evaluate customer reference-ability and nurture relationships with customers and account teams.

• Refine practice pipeline and product line characteristics using metrics, analysis, market fit, and technological advancements.

• Assist in developing and executing account strategies.

• Manage customer requirements, deliverables, costs, contract types, timelines, risks, assumptions, and overall satisfaction.

• Ensure that the solution methodology is adhered to from opportunity assessment through to project completion.

• Maintain financial and contractual accountability for engagement profitability.

• Identify further business opportunities and assist in future pursuits.

• Mentor, manage, and cultivate product/project team members.

• Conduct annual evaluations and provide performance insights.

• Ensure HR policies and procedures are effectively communicated and implemented.

• Develop organizational capabilities for audit, compliance, and risk governance.

• Facilitate integration between IT and audit functions.

• Negotiate audit issue specifics with Internal Audit.

• Plan and manage external, internal, and regulatory audit compliance activities.

• Serve as a liaison among auditors, IT Risk, Business and Disaster Recovery, Applications Development, and Database Administration teams.

• Develop, test, and implement DoD RMF/FedRAMP compliance strategies.

• Review artifacts and perform infrastructure assessments to support DoD, RMF, and FedRAMP certification.

⛳️ Requirements

• Bachelor's Degree or equivalent relevant experience.

• 15+ years of experience in information technology and/or professional services, with a focus on subject matter expertise.

• Proven experience in delivering projects/programs and managing client professional services agreements, including the change management process.

• Regular interactions with external customers at the Director level or above, often at the CXO level.

• Established consulting and interpersonal skills with over 15 years of experience.

• Over 15 years of experience in IT service management/project management, delivering projects/programs and providing daily delivery/consulting oversight in a professional services environment or equivalent, with relevant experience in resource management.

• Strong conceptual and analytical capabilities along with innovative problem-solving skills.

• Ability to prioritize and plan complex tasks in a dynamic environment.

• Experience in leading and collaborating across teams to achieve successful outcomes.

• Excellent verbal and written communication skills in English.

• Exceptional people and personnel management abilities.

• Experienced in IT and business compliance programs.

• Proficient in executing audit management control frameworks, including data governance and compliance processes.

• Familiarity with HIPAA, HITRUST, CRISC, and AI Governance accreditation.

• Knowledge of CMMC, CISA, DISA, IL5, IL6, STIG, NIST, COBIT, ISO, and FedRAMP environments.

• Understanding of Security Control Frameworks (NIST, ISO, COBIT), Security Operations, and POA&M.

• Experience in cloud security and compliance.

• Background in secure systems design and analysis supporting Network and Secure Operations.

• Knowledge of security procedures, processes, and tools.

• Experience in developing Management Action Plans.

• Familiarity with DoD RMF/FedRAMP plans as identified in NIST 800-171 and NIST SP 800-53.

• Ability to document Standard Operating Procedures clearly and concisely.

• Preferred certifications include CISSP, CISM, and CISA.

🏝️ Benefits

• Additional compensation may be available through annual bonuses and profit sharing.

• Medical, Dental, and Vision coverage.

• Critical Illness, Accident, and Hospital insurance.

• 401(k) Retirement Plan with pre-tax and Roth post-tax contributions.

• Voluntary Life and AD&D insurance for employees and dependents.

• Short and Long-Term Disability coverage.

• Health Spending Account (HSA).

• Transportation benefits.

• Employee Assistance Program.

• Paid Time Off/Leave (PTO, Vacation, or Sick Leave).

• Fully remote position.