Solution Engineer – Sales Consultant

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Collaborate with Account Managers - Solutions to expand sales opportunities in a specific region or market and successfully close deals.

• Comprehend, document, and validate customer requirements and success metrics.

• Articulate the advantages of Elsevier’s Academic Information Systems and Research Intelligence portfolios through demonstrations and sales presentations.

• Create tailored presentations and technical demonstrations based on customer needs assessments.

• Interact with Product and Marketing regarding product features and development roadmaps.

• Review opportunity and account details in CRM and prepare for technical discussions.

• Conduct demonstrations and record project requirements and customer needs in CRM.

• Collect customer insights and facilitate smooth transitions to Implementation Managers.

• Lead the technical sales process through client discovery, needs analysis, and solution development.

• Draft and present technical product presentations and address technical inquiries.

• Assist in user group meetings and conferences while collaborating with Marketing on use cases and value propositions.

• Oversee technical tender requirements and responses.

• Design technical solutions and proposals that align with client needs and promised functionalities.

• Participate in product roadmap discussions and strategic planning.

• Support implementation and post-installation processes.

• Generate referrals and reference customers, while helping to identify potential clients through professional networks.

⛳️ Requirements

• Bachelor’s degree in computer science, Software Engineering, Management Information Systems, or a related field.

• Over 5 years of sales experience as a Solution Engineer/Pre-Sales Consultant or in a comparable role.

• Experience with SaaS (Software as a Service) is an advantage.

• Knowledge of publishing systems and workflows is a plus.

• Ability to present concepts in a clear and user-friendly manner.

• Strong communication skills.

• Outstanding relationship-building abilities.

• Experience working in an international, matrixed organization is advantageous.

• Proficient in English.

• Extensive experience in selling, servicing, and implementing software systems.

• Proven track record in complex solution-sales methodologies, particularly “consultative selling.”

• Excellent analytical skills with a keen attention to detail.

• Exceptional software demonstration and presentation capabilities.

• Ability to conceptualize broad software solutions.

🏝️ Benefits

• Country-specific benefits.

• Fair and accessible accommodations during the hiring process.

• Commitment to equal opportunity employment.