Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Build trust with Luma customers and prospects by fostering emotional connections and creating “Aha” moments throughout the sales journey.

• Artfully persuade and present the realm of possibilities.

• Ignite enthusiasm and serve as a change agent in sales by proposing effective solutions.

• Confidently demonstrate solutions while employing empathy during the sales cycle.

• Establish personal connections with buyers across all levels.

• Question the status quo and diminish the influence of competitors.

• Collaborate with healthcare organizations to comprehend their technical needs and obstacles.

• Offer technical expertise and support to the sales team in recognizing and addressing client requirements.

• Execute product demonstrations and presentations to highlight the value of Luma Health solutions.

• Craft tailored solutions for healthcare clients.

• Partner with product development to ensure solutions are integrated with current healthcare systems.

• Collaborate with sales, marketing, and product development to create a unified go-to-market strategy.

• Collect feedback from stakeholders and continually enhance offerings.

⛳️ Requirements

• A minimum of 5 years of experience as a Sales Engineer in the healthcare technology sector.

• Comprehensive understanding of one or more major EHR systems (Epic, Cerner/Oracle Health, athenahealth, eClinicalWorks, MEDITECH), including integration architectures.

• Demonstrated experience with patient access and engagement workflows, encompassing scheduling, intake, referral management, and patient communication systems.

• Strong grasp of Revenue Cycle Management principles, including eligibility verification, prior authorizations, referral processes, and billing workflows.

• Capability to discuss API and integration concepts such as HL7, FHIR, and webhooks with both technical and non-technical audiences.

• Experience in independently responding to RFPs and RFIs.

• Strong discovery skills to analyze current workflows and align pain points with product value.

• Exceptional presentation and demo delivery abilities for clinical, operational, and IT stakeholders.

• Proficient use of AI tools to enhance personal productivity and efficiency.

• Bachelor's degree or an equivalent mix of education and experience.

• Previous experience in a startup or high-growth SaaS environment is preferred.

• Familiarity with AI-driven voice and messaging products, workflow automation tools, and patient engagement platforms is advantageous.

🏝️ Benefits

• Luma Health covers 99% of the employee and 85% of the dependent premium costs for health benefits.

• Work-life balance.

• Flexible time off.

• Wellness programs.

• Discounted perks.

• 401(k) plan.

• Company equity.

• Target bonus.

• Stock options.

• Medical, dental, and vision benefits.