Solution Engineer – FedRAMP

This is a fully remote position, open to applicants in New York.

📋 Description

• Take ownership of the technical strategy for sales opportunities in collaboration with Account Executives.

• Lead discovery sessions to explore customer architecture, telemetry sources, operational challenges, business drivers, and success metrics.

• Create and present customized demonstrations that link Coralogix to actual customer use cases.

• Oversee technical evaluations and proof of concepts from initial scope through to validation.

• Assist with hands-on deployment, configuration, integration, and troubleshooting during evaluations.

• Collaborate with customers on logs, metrics, traces, Kubernetes, cloud environments, applications, and security use cases.

• Articulate Coralogix’s architecture, unique features, and value proposition to both technical and executive audiences.

• Identify technical risks, eliminate obstacles, and guide customers to make successful technical decisions.

• Collaborate with Product, Engineering, Customer Success, and Support teams to convey field feedback and enhance Coralogix's success.

• Support customers in deploying, configuring, integrating, troubleshooting, and validating Coralogix within their environments.

⛳️ Requirements

• A minimum of 5 years in a customer-facing technical role such as Solutions Engineering, Pre-Sales, Solution Architecture, Technical Consulting, DevOps, SRE, Platform Engineering, or Security Engineering.

• Strong practical technical skills in deployment, configuration, troubleshooting, and integration tasks.

• Comprehensive knowledge of observability, encompassing logs, metrics, traces, APM, dashboards, alerting, and infrastructure monitoring.

• Proven experience in leading technical evaluations, conducting product demonstrations, and managing proof-of-concept processes.

• Ability to engage credibly with engineers, DevOps, SRE, platform, and security teams.

• Confidence in interacting with executives and translating technical value into business outcomes.

• Hands-on experience with cloud-native environments, distributed systems, containers, and contemporary infrastructure.

• Proficiency in coding or scripting with languages such as Python, Go, Java, JavaScript, Bash, or similar.

• Excellent communication skills, accountability, follow-through, and commercial insight.

• Familiarity with Kubernetes and containerized environments.

• Experience with cloud platforms such as AWS, Azure, or GCP.

• Knowledge of OpenTelemetry.

• Experience with Prometheus.

• Familiarity with Docker.

• Experience with APM and distributed tracing.

• Knowledge in log analytics and telemetry pipelines.

• Familiarity with SIEM or security monitoring.

• Experience with infrastructure monitoring.

• Knowledge of Real User Monitoring (RUM).

• Experience with Terraform, Helm, or deployment automation.

• Familiarity with CI/CD workflows.

• Experience in application instrumentation and debugging.

• Candidates must reside within the US Eastern Time Zone (EST/EDT).

🏝️ Benefits

• Healthcare coverage.

• Dental benefits.

• Mental health support.

• 401(k) plan with company matching contributions.

• Paid sick leave.

• Paid time off.