Solution Architect – Sales Performance Management

This is a fully remote position, open to applicants in United States, +41 more locations.

📋 Description

• Collaborate with customer stakeholders to grasp business objectives and establish the SPM solution vision, roadmap, deliverables, and expectations.

• Facilitate discovery and solution design workshops.

• Architect and document comprehensive functional solutions across the SPM suite.

• Identify discrepancies between current and desired end states.

• Convert sales performance strategies and requirements into Salesforce solutions.

• Lead functional design and configuration efforts across Salesforce Maps, Sales Planning, Spiff, Sales Programs, and Enterprise Territory Management.

• Implement Agentforce and AI-driven SPM capabilities.

• Develop solution blueprints, best practices, and design standards.

• Oversee and ensure governance of solution scope and quality.

• Collaborate with Technical Architects on integrations, data management, and custom development.

• Act as a solution escalation point for consultants.

• Mentor team members and promote reusable assets and shared standards.

• Advise clients on SPM operating models, adoption strategies, and best practices.

• Contribute to proposals, staffing plans, and statements of work.

• Assist in pre-sales activities including discovery, solution demonstrations, in-depth analysis, and proof-of-concept development.

• Coordinate with Salesforce product teams to facilitate customer implementations.

• Maintain target billable utilization in line with the role.

⛳️ Requirements

• Over 8 years of professional experience in implementing, designing, or consulting on Sales Performance Management, Incentive Compensation Management, sales planning, or similar sales technology solutions.

• Proven experience in solution architecture or leading functional design.

• Extensive functional expertise in compensation, planning, territory, and enablement.

• Capability to design cross-product solutions on the Salesforce platform.

• Proficient in translating business strategies and requirements into well-architected solutions.

• Strong analytical and business process design abilities.

• Skilled in modeling complex incentive, compensation, and planning logic in both formulaic and Excel formats, as well as within the platform.

• Knowledge of data modeling and data quality practices.

• Exceptional oral and written communication skills at the executive level.

• Ability to convey complex solution concepts to both technical and non-technical audiences.

• Competent in scoping, defining, and managing work packages.

• Ability to support pre-sales qualification through solution validation.

• Experience in mentoring or guiding less experienced team members.

• Residing in the US or Canada and available for regional travel based on customer needs.

• Degree or equivalent relevant experience is required.

• Preferred Salesforce certifications, including Salesforce Certified Agentforce Sales Consultant and application architect-track certifications.

• Practical experience with Spiff or another enterprise ICM platform.

• Practical experience with Salesforce Sales Planning or another enterprise Sales Planning platform.

• Direct experience with Sales Planning, Enterprise Territory Management, Sales Programs, Salesforce Maps, or Spiff.

• Familiarity with SDLC methodologies.

• Understanding of accounting/finance principles related to commissions and revenue.

• Familiarity with ASC 606 and IFRS 15.

• Prior consulting or Big 4 professional services background is preferred.

• Experience in Technology, Finance, or Sales Operations is preferred.

🏝️ Benefits

• Time off programs

• Medical insurance

• Dental insurance

• Vision insurance

• Mental health support

• Paid parental leave

• Life insurance

• Disability insurance

• 401(k)

• Employee stock purchasing program

• Potential incentive compensation, equity, and benefits, as applicable

• Reasonable accommodation during the application or recruiting process