Solution Architect – Sales, Life Sciences

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead consultative discovery and architectural scoping sessions with client C-suite executives and senior business, clinical, technology, and architecture stakeholders.

• Convert strategic business objectives and clinical/commercial roadmaps into scalable enterprise architectures utilizing Salesforce Life Sciences Cloud, Agentforce, Data Cloud, MuleSoft, Tableau/CRM Analytics, identity, and Zero Trust security frameworks.

• Manage Level of Effort models, resource plans, phased implementation roadmaps, delivery assumptions, and boundary governance.

• Oversee technical proposal strategies for complex pursuits.

• Draft technical proposals, Statements of Work, work breakdown structures, staffing models, assumptions, and exclusions in collaboration with Sales and Delivery teams.

• Develop and pilot AI agent architectures for clinical trial site matching, investigator onboarding, medical inquiry triage, patient assistance programs, and commercial field enablement.

• Set guardrails for regulatory compliance, brand tone, and data verification.

• Define technical vision and end-to-end user journeys for life sciences demonstration environments.

• Guide SEs and technical teams on custom demonstration execution.

• Create and govern reusable Life Sciences reference architectures, pre-sales assets, estimation templates, and delivery playbooks.

• Present customized solution narratives, enterprise data flows, and commercial proposals to executive, clinical governance, and technical review boards.

• Collaborate with Delivery leadership to synchronize pricing, terms, timelines, and technical constraints.

• Carry out a formal, fully documented transition from pre-sales to engagement kickoff.

⛳️ Requirements

• 8+ years of experience in pre-sales solution engineering, solution architecture, or technical leadership within a Salesforce consulting partner, enterprise software vendor, or life sciences delivery organization.

• Extensive architectural and operational expertise across Pharma, Biotech, and MedTech domains, covering clinical trial recruitment/retention, Patient Support Programs (PSP), alignment of Commercial/Medical Affairs, provider/KOL engagement, and health authority regulatory boundaries.

• A proven history of architecting complex multi-cloud deployments featuring Salesforce Life Sciences Cloud or Health Cloud in life sciences contexts, Data Cloud, MuleSoft, Service Cloud, and enterprise identity/data architectures.

• Documented success in leading technical strategy on multi-million-dollar deals, creating defensible delivery estimates, guiding complex RFP/RFI responses, and writing solid SOWs.

• Practical experience in designing or assessing generative AI and autonomous agent frameworks such as Agentforce, with a strong focus on regulated data retrieval, prompt grounding, auditability, GxP validation, and human-in-the-loop controls.

• Proven capability to lead multi-disciplinary deal teams across concurrent enterprise pursuits.

• Outstanding oral, written, and architectural presentation skills, capable of establishing technical credibility with enterprise architects and achieving consensus among business and clinical executives.

• Must possess full-time permanent US work authorization.

• Bachelor’s Degree preferred, or equivalent experience.

• Active Salesforce Certifications preferred, such as Life Sciences Cloud / Health Cloud Accredited Professional, Certified System/Application Architect, Administrator, or Consultant.

• Experience with Healthcare & Life Sciences data modernization, including GxP/HIPAA data governance, enterprise data lineage, clinical/commercial analytics, and interoperability.

• Experience integrating Salesforce with Veeva, ERPs, LIMS, EHRs, or clinical trial management systems.

• Proven track record of enhancing pre-sales cycle time, accuracy, and margin through process redesign and automation.

🏝️ Benefits

• Flexible working hours that prioritize a life-work balance.

• Remote-friendly work environment.

• Unlimited Paid Time Off (RTO).

• 401K plan with Company Match.

• Comprehensive Medical, Vision, & Dental coverage.

• Competitive opportunities for quarterly bonuses.

• Reimbursement for continuing education and certification, particularly within the Salesforce and Snowflake ecosystems.

• Opportunities for in-house competitions with spot bonuses.

• A flexible and enjoyable team culture.

• Regular team and culture activities, both virtual and in-person, such as Lunch and Learns, Happy Hours, and team-building events.

• Monthly All-Hands meetings.

• An open-door leadership policy that provides access to mentorship and guidance.

• Opportunities for accelerated growth, networking, and career guidance and support.

• A culture built on trust, transparency, and respect at all levels of the company.