Software Publisher Services – Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee and execute all aspects of audits for current clients, which includes audit planning, implementation, data analytics, client interviews, and reporting.

• Conduct thorough Excel analyses for audit execution, internal client projects, and additional services.

• Manage audit KPIs, timelines, and project milestones effectively.

• Collaborate with cross-functional teams at client/licensee locations while handling multiple projects for various clients concurrently.

• Prepare and review client deliverables such as reports and calculations.

• Exhibit a strong understanding of client operations, technologies, and risks; and maintain both technical and practical knowledge of clients and the industry.

• Aid in the development and execution of operational policies that support the growth of internal infrastructure.

• Cultivate and sustain robust client relationships through high-quality execution and timely communication.

• Identify potential opportunities for new services, methodologies, or work processes.

• Remain updated on trends within relevant industries and compliance auditing.

• Supervise, coach, and mentor staff; conduct performance evaluations and contribute to training and feedback.

• Recruit, develop, and guide a talented team of professionals.

• Engage in sales efforts for royalty and license compliance initiatives.

• Act as a liaison between clients and their customers/licensees.

• Manage global client projects with assistance from regional Managers and Directors.

⛳️ Requirements

• BA/BS in Business Administration, Accounting, Computer Science, Information Systems Administration, Engineering, or a related field.

• CPA, CIA, or CISA certification is required.

• Over 8 years of experience in Professional Services or large IT organizations.

• Preferred experience in third-party audits, including contractual reviews, software licensing assessments, and/or contract compliance (royalty and licensing auditing).

• Experience as a member of the compliance team from one of the Big 4 firms is preferred but not mandatory.

• Strong references from current employers/clients are essential.

• Proficient understanding of technology and software license agreements.

• Knowledge of business processes, internal control risk management, IT controls, and related standards.

• Ability to facilitate the use of technology-based tools or methodologies for reviewing, designing, and/or implementing products and services.

• Solid background in auditing techniques and/or computer control environments.

• Excellent written and verbal communication skills, including the capability to convey technical information to both technical and non-technical audiences.

• Diligent, detail-oriented, and able to inspire coworkers.

• Self-motivated, highly driven, and capable of working effectively both independently and within team settings.

• Proven experience in fostering strong relationships and building trust with clients and internal teams.

• Ability to adapt to varying licensee conditions and cultural differences while conducting audits worldwide.

• Flexibility to work efficiently across multiple engagement teams, clients, and licensees globally, accommodating different time zones.

• Proficient in Microsoft Office Suite with strong Excel capabilities.

• Related technical experience is preferred but not mandatory: Windows or UNIX/Linux administration, including Active Directory; ACL, SQL, or Access; Windows Server Desktop; Unix/Linux; SAM; VB/Shell/PERL/Macros.

🏝️ Benefits

• Supportive and dynamic work environment.

• Opportunity to take ownership of your career and contribute to building something impactful.

• Collaborate with highly motivated team members.