Social Media Sales Representative

This is a fully remote position, open to applicants in Romania, +3 more countries.

📋 Description

• Daily monitor comments, replies, and direct messages across Instagram, Facebook, and other social media platforms.

• Recognize buying intent and differentiate between purchase interest, order issues, and casual chats.

• Transition prospects from public comments to private direct messages.

• Assess leads by understanding their needs, barriers, and location.

• Finalize sales through direct messages and issue invoices or secure payment links.

• Pass qualified leads to designated sales representatives with comprehensive context.

• Follow up on ongoing discussions to ensure warm leads do not become inactive.

• Record all activities in the Richpanel helpdesk.

• Provide feedback on recurring obstacles, high-performing posts and ads, as well as questions that hinder purchases to marketing, product, and customer experience teams.

⛳️ Requirements

• Demonstrated sales experience with a history of meeting or exceeding targets.

• Proficient in selling through written communication, engaging in brief exchanges with strangers.

• Capable of identifying buying intent and confidently asking for the sale without being aggressive.

• Organized and disciplined; consistently follows up, maintains notes, and does not lose track of leads.

• Quick to respond; social leads can go cold in hours, not days.

• Exceptional written English skills.

• Integrity: always represents pricing, discounts, delivery times, and product specifications accurately.

• Previous experience in selling through Instagram or Facebook direct messages (preferred).

• Proficient in addressing price objections and converting hesitations into sales (preferred).

• Background in eCommerce or direct-to-consumer sales (preferred).

• Familiarity with helpdesk systems or CRMs; experience with Richpanel and Shopify is a plus, with training available.

• Proficiency in a second language (preferred).

🏝️ Benefits

• Competitive salary and commission structure.

• Opportunities for professional growth and development.

• Work in a dynamic and supportive team environment.

• Flexible work hours and potential remote work options.

• Access to training and resources to enhance your skills.