SMB Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the complete sales cycle, from prospecting and qualification to demonstration, negotiation, and closure.

• Identify and cultivate potential service provider customers.

• Generate a pipeline through cold calling, emailing, social media outreach, networking, and innovative prospecting methods.

• Conduct discovery discussions to comprehend the businesses, workflows, challenges, and growth objectives of prospects.

• Showcase how Dispatch enhances field operations, customer experience, visibility, and efficiency.

• Establish and nurture relationships with business owners, operators, and key decision-makers.

• Address inquiries and objections while creating a sense of urgency regarding business challenges.

• Maintain an accurate sales pipeline and guide opportunities towards decision-making.

• Collaborate with Sales, Marketing, Customer Success, and Product teams to relay market feedback and enhance sales execution.

• Refine messaging, processes, and strategies for the Service Provider sales approach.

• Complete sales training and onboarding processes.

• Acquire knowledge about the service industry and Dispatch's solutions.

• Develop a territory and prospecting strategy.

• Meet activity, conversation, and new business objectives.

• Build connections within the Service Provider market and represent Dispatch in customer meetings and industry discussions.

⛳️ Requirements

• Minimum of 3 years in SaaS or software sales, preferably in a full-cycle closing position.

• Demonstrated capability to generate a significant portion of your own pipeline.

• Proven history of meeting or surpassing sales targets.

• Experience managing multiple opportunities in a fast-paced sales environment.

• Strong discovery skills and a genuine curiosity about customer businesses.

• Confidence in articulating value to business owners and operational leaders.

• Ability to simplify technology and link product capabilities to tangible business outcomes.

• Self-motivated with a sense of ownership, urgency, and accountability.

• Comfort in enhancing the sales playbook in a dynamic environment.

• Interest and comfort in using AI-enabled tools.

• Bachelor's degree or equivalent experience is preferred.

• Proven skills in pipeline building, hunting, prospecting, cold calling, networking, and lead generation.

• Exceptional communication, presentation, discovery, and relationship-building abilities.

• Strong organizational skills and effective pipeline management practices.

• Comfort in utilizing sales tools, data, and AI for prospecting, outreach, forecasting, and productivity enhancement.

• Proficiency in Salesforce is preferred.

• Strong work ethic and a desire to enhance performance.

• Capability to work remotely.

• Ability to act swiftly while demonstrating sound judgment.

• Experience selling to SMBs, service providers, contractors, field service organizations, or trades is advantageous.

🏝️ Benefits

• Unlimited earning potential.

• Remote-first working arrangement with optional access to the Boston office.

• Reimbursement for professional development programs.

• Comprehensive medical, dental, and vision coverage, with 90% of costs covered by us.

• Paid parental leave.

• 401k plan with company matching.

• Company-sponsored life insurance coverage.

• Short-term disability coverage.

• Long-term disability coverage.

• Wellness and adventure fund.

• Monthly personal Uber credits.

• Flexible Paid Time Off (PTO).

• 9 company holidays.

• Flexible work schedule.

• Opportunities for growth and talent development.

• Enjoyable and casual team environment.