ServiceNow Developer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Develop and sustain ServiceNow applications and their configurations.

• Initialize local applications, transform metadata, and deploy scoped applications using a local IDE.

• Define application metadata utilizing ServiceNow Fluent, server-side JavaScript modules, and third-party libraries.

• Employ generative AI developer tools to enhance development efficiency, facilitate code generation, and automate workflows.

• Coordinate and resolve intricate technical data and transformation challenges.

• Analyze and interpret business requirements to recommend sustainable ServiceNow solutions.

• Address technical inquiries and application configuration questions.

• Develop, maintain, and execute reports to ensure system operations align with performance targets.

• Create and uphold system design and operations documentation.

• Debug and troubleshoot issues within ServiceNow.

• Work autonomously while collaborating with a global team.

⛳️ Requirements

• Practical experience with the ServiceNow SDK (NOW SDK), including local application initialization, metadata transformation, and deploying scoped applications from a local IDE like VS Code.

• Proficiency in ServiceNow Fluent for coding application metadata, in addition to server-side JavaScript modules and third-party libraries.

• Experience utilizing Now Assist for Creator or similar generative AI development tools.

• Hands-on experience with incident, problem, change, knowledge, service catalog, service level management, workflows, and email notifications.

• Solid understanding of ServiceNow core platform features, Flow Designer, ACLs, server-side APIs, and client-side APIs.

• Good knowledge of ATF, reports, dashboards, import sets, transformations, update sets, system cloning, and upgrades in ServiceNow.

• Hands-on experience in developing custom scoped applications.

• Familiarity with Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript, and web development tools.

• Strong understanding of ITSM, CSM modules, Event Management, integrations, and orchestration.

• Practical experience with REST APIs.

• Understanding of MID Server configuration, CMDB, discovery, and asset management.

• Solid knowledge and experience with debugging and troubleshooting mechanisms in ServiceNow.

• Proven success in delivering assignments under tight deadlines.

• Ability to work independently as well as part of a global team.

• Self-starter attitude with the capability to share ideas and create opportunities.

• Strong problem analysis and analytical skills.

• Clear and concise written and verbal communication abilities.

• Capacity to manage and prioritize tasks with minimal supervision.

• Ability to articulate both technical and functional aspects of issues to senior stakeholders.

• Advanced proficiency in English.

🏝️ Benefits

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