ServiceNow Developer

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in transitioning from outdated publication management systems to a modern, secure, scalable, and maintainable ServiceNow solution.

• Collaborate with project stakeholders, functional users, and technical teams to convert business and operational needs into an enterprise application.

• Design, develop, configure, and maintain ServiceNow applications, including custom scoped applications.

• Create and implement functionalities using the ServiceNow App Engine.

• Design and execute complete workflow automation.

• Develop custom JavaScript solutions within the ServiceNow environment.

• Configure ServiceNow data models, tables, forms, lists, relationships, reference fields, dictionary entries, and role-based access controls.

• Build and maintain integrations using REST APIs, SOAP APIs, IntegrationHub, web services, import sets, transform maps, and scheduled data imports and exports.

• Aid in the migration of data from legacy systems into ServiceNow.

• Implement capabilities for document, content, metadata, and version management.

• Configure search functionalities, including keyword, metadata, and full-content search.

• Create dashboards, Performance Analytics indicators, reports, ad hoc queries, and exportable data products.

• Develop accessible and user-friendly interfaces.

• Conduct unit, system, integration, user acceptance, regression, and security testing.

• Create and maintain technical documentation, including system designs, data dictionaries, interface-control documentation, configuration records, test plans, and deployment procedures.

⛳️ Requirements

• Proven experience in developing and configuring ServiceNow applications, including custom scoped applications.

• Experience with the ServiceNow App Engine.

• Background in designing and implementing complete workflow automation utilizing ServiceNow Flow Designer, Workflow, Business Rules, Script Includes, Client Scripts, UI Policies, Notifications, Approvals, Task Assignment, and Escalations.

• Strong JavaScript development skills within the ServiceNow platform.

• Experience in configuring ServiceNow data models, tables, forms, lists, relationships, reference fields, dictionary entries, and role-based access controls.

• Proficiency in developing and maintaining ServiceNow integrations using REST APIs, SOAP APIs, IntegrationHub, web services, import sets, transform maps, and scheduled data imports/exports.

• Experience in migrating data from legacy systems into ServiceNow, which includes data mapping, transformation, validation, reconciliation, error handling, and ensuring the preservation of historical records and metadata.

• Familiarity with implementing document, content, metadata, and version management capabilities within ServiceNow or an integrated enterprise content-management solution.

• Experience in establishing granular role-based access controls.

• Knowledge of configuring ServiceNow search capabilities, including keyword, metadata, and full-content search.

• Experience in building ServiceNow dashboards, Performance Analytics indicators, reports, ad hoc queries, and exportable data products.

• Ability to develop accessible and intuitive user interfaces for large, geographically diverse user communities.

• Experience in performing unit, system, integration, user acceptance, regression, and security testing for ServiceNow solutions.

• Capacity to create and maintain technical documentation.

• A minimum of five years of relevant experience.

• A Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Information Systems, or a related technical field; or an associate degree in a related technical discipline with at least seven years of relevant professional experience; or a high school diploma or equivalent with at least ten years of directly related professional experience.

• Possession of a Secret clearance.

• ServiceNow Certified System Administrator is highly preferred.

• Preferred experience in supporting DoD, the United States Air Force, or other federal government IT modernization initiatives.

• Preferred experience in modernizing legacy enterprise applications and migrating data to ServiceNow.

• Preferred experience in implementing enterprise document management, electronic publishing, records management, and content lifecycle solutions.

• Preferred experience in document version control, metadata management, approval workflows, and publication distribution capabilities.

• Familiarity with federal cybersecurity requirements, the Risk Management Framework, and applicable DoD security policies.

• Experience with Agile development methodologies, DevSecOps, and practices in enterprise software deployment.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Life coverage.

• Disability coverage.

• Retirement savings plan with company match.

• Paid time off.

• Voluntary supplemental benefits.

• Employee assistance program.

• Educational assistance with tuition reimbursement.