Service Engineer

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Provide service for medical devices in acute hospitals, long-term nursing facilities, private residences, and charitable organizations.

• Manage personal inventory, either delivered to homes or collected from designated pickup locations.

• Service overhead hoists, beds, mattresses, baths, trolleys, and bedpan washers.

• Execute service itineraries in accordance with company and service protocols.

• Optimize time usage while minimizing associated costs.

• Ensure knowledge of products and adherence to company and local health and safety regulations.

• Accurately complete and submit documentation within specified timelines.

• Inform customer personnel of the reasons for visits and obtain necessary permissions prior to commencing work.

• Maintain cleanliness in work areas and dispose of parts and chemicals according to site guidelines.

• Provide recommendations following visits and contribute ideas for improvements.

• Uphold exemplary standards of personal appearance, hygiene, and health.

• Safely manage tools, spare parts, and equipment, reporting any unsafe items to the line manager.

• Communicate with Service Administration and customer contacts regarding appointment schedules and work duration.

• Collaborate as part of Arjo’s Service division across the Republic of Ireland.

⛳️ Requirements

• Possess City and Guild/NFQ Level 6 or higher or equivalent qualifications in mechanical or electrical engineering.

• Experience in mechanical or electrical engineering.

• Excellent written and verbal communication abilities.

• Proficient computer skills.

• Customer-oriented approach.

• Flexibility and capability to motivate others.

• Strong organizational, analytical, and problem-solving skills.

• Ability to work at heights.

• Experience with power tools and adherence to installation manuals.

• Willingness to travel and stay overnight in various locations within the Republic of Ireland.

• A full driving license is mandatory.

• Garda Vetting check is required.

• Ability to work independently and manage personal workload effectively.

• Methodical and practical approach to tasks.

• Applicants must reside within a reasonable distance from the coverage area.

• Participation in an on-call rota is required.

🏝️ Benefits

• Competitive salary.

• Overtime opportunities.

• Bonus scheme.

• Favorable shift schedule.

• Company van, with the possibility of private use.

• Provision of tools.

• Uniform provided.

• iPad for work use.

• Smartphone for work communication.

• Comprehensive product training at Arjo’s Technical Training Centre in the UK.

• Ongoing support, training, and opportunities for professional development.