Senior UX Researcher, Quantitative

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the research intake and quantitative research strategy across product, design, go-to-market (GTM), and leadership teams.

• Transform ambiguous research requests into clear, answerable questions and prioritize the necessary evidence.

• Utilize MaxDiff and conjoint analysis to assess features, benefits, and messaging prior to product launch.

• Design pre-launch experiments, establish decision-making rules, and conduct pretesting of instruments using cognitive interviews.

• Modify or create validated scales for trust, perceived security, and comprehension across various products and markets.

• Develop statistically validated user segments that are appropriately sized.

• Design sampling methods, translation processes, and fraud controls for a worldwide, crypto-native audience.

• Collaborate with data science teams to integrate survey data with product data.

• Create human evaluation frameworks for AI-assisted finance features, including rubrics and rater reliability assessments.

• Present findings with actionable recommendations, effect sizes, confidence levels, and implications for decision-making.

• Respond to ad-hoc inquiries from leadership using existing data, pulse surveys, or comprehensive studies.

• Establish standards that empower product managers and designers to conduct effective lightweight surveys and data-driven validations.

⛳️ Requirements

• A minimum of 7 years of UX or applied research experience, including at least 5 years of leading quantitative studies from inception to recommendations.

• Proven experience in leading quantitative research studies focused on financial products such as brokerage, trading, banking, payments, wealth management, or lending.

• Competence to work independently, define ambiguous problems, prioritize tasks, and drive studies toward a decision.

• In-depth expertise in survey science, including sampling and weighting, instrument design, bias control, data quality screening, and programming in Qualtrics or a similar platform.

• Practical experience in designing and analyzing MaxDiff and/or conjoint studies.

• Strong foundation in applied statistics, including regression analysis, power analysis, and both experimental and quasi-experimental design.

• Proficiency in R or Python for data analysis and visualization.

• Familiarity with AI-assisted research methodologies, including drafting survey instruments and writing and reviewing analysis code, with thorough proofreading and validation.

• A proven track record of quantitative work that has influenced product or business decisions.

• Ability to clearly articulate uncertainty to executives and non-research stakeholders.

🏝️ Benefits

• Competitive compensation package, including salary, future token rights, and/or equity based on your preferences.

• Comprehensive benefits including medical, vision, and dental coverage.

• Flexible vacation policy (Paid Time Off).

• A remote-first team operating across multiple countries.

• An opportunity to influence the company’s vision, culture, and design practices.