Senior UI/UX Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the creation of user-friendly, professional web applications aimed at customers within the SCS technology portfolio.

• Develop comprehensive customer journey maps and service blueprints that outline end-to-end interactions among various user roles.

• Implement contemporary service design techniques to align digital experiences with both business and operational workflows.

• Conduct user research and perform usability assessments.

• Design user flows, wireframes, high-fidelity visuals, and interactive prototypes.

• Collaborate with Project Managers, Application Development teams, and business stakeholders to identify challenges and assess potential solutions.

• Work alongside development teams during the implementation phase to ensure the final product aligns with design objectives and user requirements.

• Advocate for consistency, usability, responsiveness, and accessibility across both web and mobile platforms.

• Simplify intricate certification and audit processes into straightforward, user-friendly experiences.

• Keep abreast of the latest trends in UX practices, technologies, and design tools.

• Assess opportunities for enhancing products and refining design processes.

⛳️ Requirements

• Bachelor's Degree in Business, Computer Science, Information Systems, or a related discipline (or equivalent experience).

• Over 5 years of professional experience as a UI/UX Designer focusing on customer-facing web applications.

• Strategic mindset connecting design choices to product strategy and long-term user implications.

• Experience in guiding, developing, and managing designers across various experience levels.

• Extensive background in Lean UX methodologies.

• Demonstrated capability to create customer journey maps and service blueprints.

• Strong portfolio showcasing modern, professional interface designs for business or enterprise web applications.

• Proficiency in Figma and/or Claude Design.

• Skilled in service design methodologies and human-centered design principles.

• Ability to work effectively with cross-functional product and engineering teams.

• Excellent written and verbal communication skills, including the ability to present design work to non-design audiences.

• Preferred experience in designing for certification, audit, compliance, or other multi-role B2B workflow platforms.

• Familiarity with WCAG accessibility standards is preferred.

• Experience in contributing to or maintaining a formal design system is preferred.

• Proven success in a fully remote, distributed team environment is preferred.

🏝️ Benefits

• Remote position based in a home-office setting.

• Flexible working arrangements.

• Opportunities for local, domestic, and/or international travel.