Senior Product Designer

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Take ownership of intricate UX/UI design initiatives from start to finish, encompassing discovery, wireframing, high-fidelity delivery, and developer handoff.

• Craft designs for the website, eCommerce platform, and customer account interface.

• Establish quality benchmarks for team deliverables across various fidelity levels.

• Evaluate and communicate trade-offs involving speed, quality, and project scope.

• Create well-organized and maintainable Figma files.

• Convert strategic objectives into tangible design strategies.

• Spot opportunities for AI-enhanced experiences and leverage AI-assisted or agent-building tools for prototype creation and assessment.

• Collaborate with product managers, content creators, engineers, analysts, product owners, and strategists.

• Generate data-driven design recommendations and pinpoint experience deficiencies.

• Keep abreast of the latest trends in UX, UI, and eCommerce design.

• Elevate team craftsmanship through critiques, knowledge-sharing, and robust design thinking.

• Offer constructive feedback to junior design team members.

• Organize and lead usability testing, design evaluations, and research sessions.

• Translate research outcomes into practical recommendations.

• Advocate for user-centered decision-making processes.

• Perform additional responsibilities as assigned.

⛳️ Requirements

• Bachelor's degree in design, UX, HCI, or a related discipline.

• Over 5 years of experience in UX/UI design.

• A portfolio showcasing strategic insight and exceptional skills across complex digital products.

• Proven experience utilizing AI in professional product design, including at least one significant project involving design exploration, prototyping, workflow enhancement, or an AI-enabled experience.

• Proficiency in Figma.

• Comfort with working within and enhancing established design systems.

• Ability to work independently, understand briefs, ask insightful questions, and deliver results without continuous guidance.

• Strong critical thinking skills and the capability to articulate design rationale clearly and confidently.

• A collaborative, low-ego mindset with a commitment to the growth of colleagues.

• Proficiency in English is required.

• Experience in eCommerce, telecommunications, or high-volume digital consumer products is advantageous.

• Familiarity with front-end development workflows and best practices for developer handoff is a plus.

• Hands-on experience with UserTesting, Maze, or Lookback is beneficial.

• A background in conversion rate optimization or data-driven design experimentation is an advantage.

🏝️ Benefits

• Competitive salary package.

• Medical insurance coverage.

• Dental insurance plans.

• Vision insurance options.

• Life insurance protection.

• Employee assistance program.

• 401K plan with company matching contributions.

• Voluntary benefits available.

• Paid time off policy.

• Wellness programs focused on physical, emotional, and financial health.

• Flexible work arrangements including remote, hybrid, office, or field-based options depending on the role, business requirements, and individual preferences.

• Technology support to keep the team connected.