Senior Travel Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver exceptional service to key clients and their travelers

• Efficiently manage incoming requests through phone, email, and various other channels

• Research and finalize travel reservations

• Comprehend and implement client travel policies

• Address inquiries related to DOT, TSA, passports, visas, and other regulations

• Share industry insights, including low fares, exchange fees, and penalties

• Assist in specialized customer training programs and group air arrangements

• Evaluate operational processes and client commercial relationships, offering improvement suggestions

• Continuously maintain, communicate, and enhance knowledge of supported travel sectors

⛳️ Requirements

• Significant experience in the travel agent role

• Proficient in GDS Amadeus

• Excellent verbal and written communication skills in English

• Familiarity with the travel industry, its policies, procedures, and processes

• Highly organized with a keen attention to detail

• Proficient in Excel and other Microsoft Office applications

🏝️ Benefits

• Flexible working hours with options for remote or work-from-home arrangements

• Opportunities for skill enhancement and career advancement

• Generous vacation policy

• Comprehensive compensation package that includes resources for mental, physical, and financial well-being

• Perks and discounts available for travel industry professionals

• An inclusive workplace that celebrates diversity

• Reasonable and necessary accommodations provided