Senior Transition Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Lead intricate, cross-functional global transition initiatives that involve changes in business processes, shifts in operating models, migrations of services, or organizational realignment.

• Formulate and implement detailed transition strategies, plans, milestones, dependencies, and governance frameworks.

• Collaborate with business leaders, functional teams, and external stakeholders to establish scope, roles, responsibilities, and success metrics.

• Oversee transition governance, which includes executive updates, decision-making forums, issue escalation, and progress reporting.

• Identify, evaluate, and manage risks, issues, assumptions, and dependencies, leading efforts for mitigation and resolution planning.

• Coordinate knowledge transfer and process handoff activities to guarantee business continuity and operational efficacy.

• Assess operational readiness across personnel, processes, systems, controls, reporting, and support models ahead of implementation.

• Supervise transition execution and stabilization efforts to ensure service continuity, performance, and stakeholder satisfaction.

• Spearhead change management and communication initiatives to facilitate adoption and readiness.

• Ensure that transition activities adhere to internal policies, quality standards, business controls, and relevant regulatory requirements.

• Evaluate lessons learned and outcomes from transitions to suggest enhancements to methodologies, governance, and operational practices.

• Provide mentorship, coaching, or indirect leadership to junior team members as necessary.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree in business, operations, project management, or a related discipline, or equivalent experience is required.

• Generally, 6–10 years of experience in transition management, business operations, project management, program management, or related fields.

• Proven experience in leading large-scale, cross-functional, global business transitions in complex settings.

• Exceptional communication, facilitation, and stakeholder management abilities.

• Experience in delivering Global Business Services (GBS) or shared services transitions.

• Preferred certifications include Project Management Professional (PMP), PMI, PRINCE2, Agile methodologies (e.g., Certified ScrumMaster (CSM) or SAFe Agile), continuous improvement (Lean, Six Sigma, etc.), or Certified Associate in Project Management (CAPM).

• Strong project and program management skills, particularly in planning, governance, and execution oversight.

• Excellent analytical, problem-solving, and organizational skills with a keen attention to detail.

• Outstanding verbal and written communication skills with the capacity to present effectively to leadership audiences.

• Proven stakeholder management and cross-functional collaboration capabilities.

• Ability to juggle multiple priorities and function effectively in a dynamic, fast-paced environment.

• Familiarity with risk management, operational readiness, knowledge transfer, and transition governance.

• Proficient in Microsoft Office and project management tools such as Smartsheet, Microsoft Project, Jira, or similar platforms.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Backup dependent care support.

• Adoption assistance services.

• Infertility treatment coverage.

• Family building support resources.

• Solutions for behavioral health.

• Paid parental leave policy.

• Paid caregiver leave benefits.

• Access to training programs.

• Professional development resources available.

• Mentorship program opportunities.

• Employee resource groups participation.

• Volunteer activity options.