Senior Technical Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead intricate, cross-functional programs from initiation to launch involving engineering, product, compliance, and business teams.

• Oversee portfolio-level roadmapping, annual roadmap planning, priorities, and trade-offs.

• Drive change management and enablement initiatives to align and empower teams while promoting the adoption of processes, tools, and programs.

• Scale best practices in Technical Program Management (TPM), tooling standards, and delivery frameworks across various teams and platforms.

• Mentor teams on the adoption of delivery processes.

• Identify friction points, coordinate stakeholders, and establish repeatable execution frameworks.

• Implement agile, scrum, and lean methodologies based on the context of the program.

• Comprehend architectural impacts and navigate technical trade-offs with engineering and product partners.

• Develop and manage program plans, roadmaps, and status updates.

• Convert business needs into executable plans while balancing scope, speed, and quality.

• Anticipate systemic risks and dependencies, managing risk and dependency mapping at scale.

• Influence senior stakeholders and convey complex delivery issues to both technical and non-technical audiences.

• Contribute to the advancement of TPM best practices.

• Report directly to the Senior Director of Technical Program Management.

⛳️ Requirements

• 7–10 years of experience managing complex technical programs, preferably in a high-growth or regulated environment.

• Proven success in delivering cross-functional programs with numerous moving parts on time and demonstrating measurable impact.

• Hands-on experience in administering or configuring Jira and other Agile tools for scaling teams.

• Strong experience in change management.

• Capable of guiding teams through ambiguity and aligning around changing priorities.

• Comfortable translating between technical and non-technical stakeholders.

• Proficient in technical discussions; able to engage in technical conversations, challenge assumptions, and assist in scoping solutions with engineering and product teams.

• Deep knowledge of agile, scrum, and lean methodologies; adept at coaching teams and adapting practices accordingly.

• Exceptional communication and stakeholder management abilities, particularly with senior engineering, product, and business leaders.

• Self-sufficient in operating independently, managing ambiguity, and taking ownership at both strategic and tactical levels.

• Demonstrated flexibility in handling program, project, and team-facilitation tasks.

• Experience in payments, fintech, or regulated industries is preferred.

🏝️ Benefits

• Competitive salary and benefits package with options for growth-company stock grants.

• Stock options with standard startup vesting - 1-year cliff; 4 years total.

• $50 monthly stipend for communication expenses to cover your phone/internet bill.

• $250 stipend to enhance your work-from-home setup.

• Reimbursement for peripheral equipment: monitor (up to $400), keyboard, and mouse (up to $200).

• Comprehensive medical benefits including vision and dental (100% coverage for employees).

• Company-sponsored life and disability insurance.

• Paid parental bonding leave.

• Paid sick leave, jury duty, and bereavement leave.

• 401k plan.

• Flexible Time Off (our team members typically take around 3-4 weeks off per year).

• Volunteer Time Off.

• 13 scheduled holidays.