Senior Technical Program Manager

This is a fully remote position, open to applicants in Poland.

📋 Description

• Take ownership of and successfully deliver intricate, multi-team technology programs from the planning phase through to launch.

• Create comprehensive program plans that encompass objectives, milestones, value segmentation, roadmaps, and critical paths.

• Proactively manage cross-team dependencies, risks, and integration boundaries.

• Convert business and technical objectives into well-defined scopes and measurable results.

• Establish and monitor program KPIs to ensure that delivery aligns with driving business value.

• Lead RAID reviews, readiness assessments, and rollout evaluations.

• Oversee non-functional requirements, including SLA/SLO, security, and operability.

• Integrate AI applications into program execution, including scenario creation, readiness testing, metrics validation, and reporting.

• Promote governance frameworks such as steering committees and decision reviews.

• Maintain communication with engineering, product management, design, operations, and senior leadership.

• Mentor Associate TPMs and support team standards and playbooks.

• Utilize AI tools to automate program management tasks, including status updates and risk monitoring.

• Guide teams on effective AI implementation.

⛳️ Requirements

• A minimum of 5 years of professional experience in technology program management.

• At least 4 years of experience in delivering complex, multi-domain programs with tangible business impact.

• A Bachelor's degree in Computer Science, Engineering, Information Technology, or a related discipline.

• Proficiency in M365, Atlassian Jira, and Confluence.

• Basic knowledge of SQL/PostgreSQL and familiarity with at least one programming language.

• Understanding of REST/SOAP web services, security principles (VPN/SSL), and MongoDB.

• Strong command of Agile, Kanban, Lean, and Six Sigma methodologies.

• Demonstrated ability to develop and manage initiative roadmaps, delivery plans, and risk registers.

• Excellent analytical and problem-solving skills, with experience in data analysis tools.

• Proven capability to influence cross-functional teams and engage senior stakeholders.

• Proficient in both English and Polish.

• Experience in managing third-party vendors or consultants is a plus.

• Leadership or mentoring experience is preferred.

• A Master's degree in Engineering Management, Business, or a related field is advantageous.

• PMP, SAFe/Agile, ITIL, Six Sigma Black Belt, or equivalent certification is a plus.

🏝️ Benefits

• Opportunity to work in a diverse, international, and cross-functional setting.

• Gain insights and mentorship from a senior leader and the leadership team.

• Experience within the e-commerce and logistics sectors.

• Access to training opportunities for professional growth.

• An excellent working environment.

• Flexible working hours.

• B2B type of contract.

• Chance to contribute to sustainability, convenient deliveries, and the circular economy.