Technical Program Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the execution lifecycle for three cross-functional software development teams.

• Align engineering outputs with product requirements, priorities, and strategic roadmaps.

• Identify, monitor, and alleviate cross-team risks, obstacles, and dependencies.

• Organize and conduct Agile ceremonies, such as daily stand-ups, sprint planning, retrospectives, backlog grooming, and demonstrations.

• Utilize retrospectives and delivery metrics to enhance team velocity, quality, and predictability.

• Manage JIRA board configuration, workflows, automation, reporting, and data integrity.

• Create standardized dashboards, burndown charts, velocity reports, and work-in-progress tracking.

• Lead the assessment of incoming bugs and feature requests, ensuring prompt evaluation and appropriate routing.

• Collaborate with Product Managers to prioritize and uphold actionable, high-value backlogs.

• Communicate technical progress, risks, and dependencies clearly to stakeholders.

• Act as the main point of contact for project health, resource allocation, and delivery schedules.

• Define, document, standardize, and enforce delivery and governance processes across teams.

• Assist in achieving SOC 2 Type I and Type II compliance via process controls and governance documentation.

• Perform additional tasks as assigned.

⛳️ Requirements

• Proven experience managing multiple software engineering teams concurrently.

• Strong knowledge of the software development life cycle and technical proficiency to effectively collaborate with engineers.

• Advanced skills in JIRA and Confluence, including custom workflows, JQL, automation, dashboards, and reporting.

• Significant experience in applying and standardizing Scrum, Kanban, or Scrumban methodologies across various teams.

• Demonstrated experience with SOC 2 Type I and Type II compliance and governance documentation.

• Ability to differentiate between technical challenges and process-related obstacles.

• Proven capability to define, document, implement, and enforce scalable processes.

• Outstanding organizational, prioritization, risk-management, and communication abilities.

• Strong social intelligence and the capacity to build consensus among diverse stakeholders without direct authority.

🏝️ Benefits

• Equal-opportunity employer dedicated to fostering a respectful and empowering work environment.

• Diverse and inclusive workplace culture.

• Opportunity to engage in AI-powered transformations for Fortune 100 clients.

• Global, digital-first, data-driven company atmosphere.