Senior Technical Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate closely with leaders in Global Mobility and Talent Management to establish direction for HR technology products.

• Oversee project delivery with a small team of contingent workers.

• Convert business needs into functional and technical requirements.

• Aid in the product roadmap development and establish priorities.

• Acquire a comprehensive understanding of HR technology products, business processes, and industry trends.

• Collect requirements via voice-of-customer sessions and stakeholder interviews.

• Create user personas and gather product feedback.

• Translate requirements into technical specifications, user stories, and acceptance criteria.

• Deconstruct ambiguous requests into actionable tasks.

• Facilitate sprint planning, stand-ups, reviews, and retrospectives.

• Maintain a refined backlog of 1–2 sprints in Jira.

• Continuously prioritize the backlog in response to customer needs, business value, and risk factors.

• Engage with development teams for requirements clarification, story refinement, acceptance, testing, validation, and design discussions.

• Work alongside UX for design decision collaboration.

• Monitor and drive the remediation of security findings within designated SLAs in coordination with Cybersecurity.

• Oversee application health and provide support for incident and change management.

• Conduct root cause analysis and promote continuous improvement.

• Manage SaaS vendor relationships, including SLAs, release updates, issue escalations, and renewal support with the Sourcing team.

• Communicate status updates, risks, and decisions to stakeholders and leadership.

• Collaborate with development leadership and service owners to ensure a healthy delivery process.

⛳️ Requirements

• Bachelor’s degree from an accredited university or college with a minimum of 2 years of professional experience, OR an Associate's degree with a minimum of 5 years of professional experience, OR a High School Diploma with a minimum of 7 years of professional experience.

• At least 3 years of experience in technical program or project management, business analysis, or application delivery.

• Legal authorization to work in the U.S. is mandatory.

• GE Aerospace will not provide sponsorship for employment visas, either now or in the future, for this position.

• Proficient understanding of software design and development principles.

• Experience in an Agile/Scrum environment and familiarity with Jira.

• Knowledge of SaaS applications, integrations, and ITSM processes such as ServiceNow.

• Exposure to vulnerability management and secure development practices is beneficial.

• Familiarity with HR technology is a plus.

• Capable of breaking down problems, documenting problem statements, and estimating effort.

• Understanding of how technology choices impact the business and end-users.

• Ability to explore alternative approaches to problem-solving.

• Proven ability to lead and motivate a small team, including contingent and offshore resources.

• Capacity to anticipate downstream impacts and escalate risks proactively.

• Ability to articulate the reasoning behind decisions and learn from both successes and setbacks.

• Strong capability to build effective working relationships with business, technology, and vendor partners.

• Excellent written and verbal communication skills.

• Highly organized and detail-oriented, capable of managing multiple priorities.

• Critical thinking skills to resolve issues and design solutions with cross-functional teams.

• Enthusiastic about learning new tools, processes, and technologies that add value to GE Aerospace.

🏝️ Benefits

• Annual discretionary bonus based on a percentage of base salary/commission determined by the plan.

• Comprehensive medical, dental, vision, and prescription drug coverage.

• Access to a Health Coach from GE Aerospace.

• Employee Assistance Program providing 24/7 confidential assessment, counseling, and referral services.

• Participation in the GE Aerospace Retirement Savings Plan.

• 401(k) savings plan with company matching contributions.

• Company-sponsored retirement contributions.

• Availability of Fidelity resources and planning consultants.

• Tuition assistance for further education.

• Adoption assistance program.

• Paid parental leave for new parents.

• Disability insurance coverage.

• Life insurance benefits.

• Paid time off for vacation or illness.

• Opportunities for professional development.

• Note: Relocation assistance is not provided.