Senior Technical Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the complete delivery process for complex, enterprise-scale programs from the planning stage through to deployment, acceptance, and subsequent adoption.

• Oversee multiple high-impact programs while effectively managing scope, timelines, dependencies, and associated risks.

• Convert customer and regulatory requirements into actionable delivery plans in collaboration with Product and Engineering teams.

• Act as the program lead for both customers and internal stakeholders.

• Foster alignment among Sales, PSO, Engineering, Product, and external partners.

• Proactively identify and address risks before they impact delivery or customer trust.

• Lead change management efforts at the program level as requirements evolve.

• Convey complex technical and operational information to executive, technical, and frontline audiences.

• Recognize delivery gaps, enhance processes, and develop scalable enterprise execution models.

• Mentor colleagues and share valuable lessons learned.

⛳️ Requirements

• Over 10 years of experience managing complex technical programs in enterprise SaaS, hardware-enabled platforms, or mission-critical settings.

• A proven history of executing large-scale, multi-stakeholder deployments for enterprise or global clients.

• Strong grasp of program management principles, including scope, schedule, risk, dependency, and change management.

• Experience collaborating cross-functionally with Product, Engineering, Sales, and Services teams.

• Ability to thrive in ambiguous and rapidly changing environments.

• Exceptional communication skills tailored for executive, technical, and customer audiences.

• Demonstrated ability to manage multiple programs concurrently.

• Strong analytical and problem-solving capabilities.

• Experience in implementing process enhancements.

• Bachelor’s degree in Business, Engineering, Information Systems, or equivalent practical experience.

• PMP certification is preferred.

🏝️ Benefits

• Competitive salary and 401k with employer match.

• Discretionary paid time off.

• Paid parental leave available for all employees.

• Comprehensive Medical, Dental, and Vision plans.

• Access to Fitness Programs.

• Emotional and Mental Wellness support.

• Opportunities for Learning and Development.

• Participation in Employee Resource Groups (ERGs).

• Availability of snacks in the office.