Senior Technical Program Manager

Posted 1 day ago

This is a fully remote position, open to applicants in Poland.

📋 Description

• Collaborate with SRE, Product, and Platform Engineering to create roadmaps focused on reliability, performance, and platform health.

• Lead reliability initiatives that include SLOs/SLIs, governance of error budgets, disaster recovery exercises, and testing for multi-region resilience.

• Advocate for initiatives that enhance platform performance and health by identifying architectural bottlenecks, systemic failure modes, and capacity limitations.

• Oversee operational excellence and toil-reduction efforts, automate operational processes, modernize observability practices, and set standards for production readiness.

• Manage dependencies across teams and facilitate the resolution of complex projects.

• Balance engineering priorities between the speed of feature delivery and the stability of the platform.

• Ensure executive stakeholders have visibility into platform health metrics, reliability trends, and significant program milestones.


⛳️ Requirements

• Relevant experience in technical program management working alongside SRE, cloud infrastructure, or distributed systems teams.

• Ability to navigate uncertainty, manage risks, and adapt to changing priorities in fast-paced environments.

• Strong understanding of SLOs/SLIs, error budgets, observability (including metrics, logs, and traces), high-availability architectures, and chaos/resilience principles.

• Proven history of fostering cross-functional alignment among product, architecture, and operations teams.

• Strong interpersonal and organizational skills.

• Good technical fluency, encompassing technical trade-offs, scaling limits, and failure domains.

• Exceptional communication and influencing abilities.

• Proficient in English.

• Relevant experience or a Bachelor's or Master's degree in Computer Science or a related field.


🏝️ Benefits

• Comprehensive health, wellness, and financial support provided through Akamai benefits.

• FlexBase flexible workplace options: the ability to work from home, in an office, or a combination of both.

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