Senior Technical Product Owner – Salesforce

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Define and take ownership of the vision, roadmap, and release plans for Salesforce products.

• Promote, educate, and showcase Salesforce best practices.

• Instill confidence in stakeholders while minimizing noise and conflict.

• Make authoritative decisions regarding priorities and effectively communicate the product vision to C-level and SVP stakeholders.

• Establish steering and working groups to manage business requirements.

• Set expectations and address conflicts with cross-functional stakeholders.

• Serve as the primary contact for Salesforce inquiries and decision-making.

• Provide updates, metrics, and progress reports to C-level executives aligned with the vision and strategy.

• Own and prioritize the product backlog based on business value and return on investment (ROI).

• Transform business needs into user stories and acceptance criteria.

• Engage in Agile activities such as sprint planning, backlog refinement, and reviews.

• Ensure the timely delivery of high-quality solutions and support.

• Advocate for user-centric design and functionality within Salesforce.

• Drive platform adoption and foster continuous improvement.

• Collect feedback and analytical data to optimize solutions and demonstrate ROI.

• Support training and enablement initiatives.

• Ensure solutions adhere to Salesforce best practices, security, and governance standards.

• Validate delivered features against acceptance criteria.

• Manage risks, dependencies, and technical debt effectively.

• Maintain comprehensive process and solution documentation.

• Manage the core vendor relationship with Salesforce and associated systems.

⛳️ Requirements

• 5–10 years of experience as a Product Owner or Consultant working with Salesforce.

• Over 5 years of experience managing product backlogs and delivering digital products.

• More than 5 years of experience in executing large-scale Salesforce deployments, instance overhauls, and/or critical integrations.

• Recognized authority in architectural technical and business enablement within Salesforce products, particularly Sales Cloud, Service Cloud, and Revenue Cloud.

• Strong practical knowledge of Salesforce configuration, including flows, objects, and validation rules.

• Salesforce certifications such as Salesforce Administrator, Product Owner, or Platform App Builder are highly desirable.

• A commercial mindset with a focus on value delivery and ROI.

• Experience in managing vendor relationships within the Salesforce ecosystem.

• Exceptional skills in stakeholder management and communication.

• Strong analytical and problem-solving capabilities.

• Ability to convert complex business requirements into actionable deliverables.

• Solid understanding of Agile/Scrum methodologies.

• Knowledge of additional Salesforce products, such as Marketing Cloud and Experience Cloud, is desirable.

• Experience with deploying and deriving value from Data 360 and Agentforce is advantageous.

• Experience working with distributed or offshore teams is a plus.

• People management experience is preferred but not mandatory.

🏝️ Benefits

• Mental Health Days Off.

• 'No Meeting Fridays.'

• Flexible working schedules.

• 2 days of Volunteering Time Off.

• Employee Resource Groups.

• Support for environmental initiatives.

• An inclusive workplace dedicated to diversity, equity, and inclusion.