Senior Technical Implementations Specialist

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Take ownership of designated workstreams within enterprise onboardings or manage lower-complexity client onboarding processes from start to finish.

• Create and uphold delivery plans that encompass dependencies, responsible parties, timelines, and potential obstacles.

• Propel multiple onboardings towards agreed-upon go-live dates.

• Identify risks related to scope, data quality, and timelines, providing actionable recommendations.

• Guide clients on data structure, granularity, historical depth, and the level of detail needed for Measured’s models.

• Differentiate between essential requirements and acceptable compromises, escalating significant decisions as needed.

• Define the necessary media, transaction, organic, and custom data feeds.

• Establish connections via APIs, file-based feeds, data warehouse shares, and direct integrations.

• Import complete historical data and confirm its completeness in relation to client reporting.

• Troubleshoot ingestion failures and implement monitoring strategies post-go-live.

• Write and maintain specifications that map raw client data into Measured’s normalized model.

• Evaluate the downstream effects of specification modifications and document mapping logic.

• Oversee quality assurance, write advanced SQL validation queries, set acceptance criteria, and approve coverage and known gaps.

• Facilitate client-facing discovery sessions, specification reviews, quality assurance walkthroughs, and go-live readiness meetings.

• Manage client expectations and consolidate feedback for product and onboarding enhancements.

• Cultivate expertise in Measured’s data pipelines, normalization processes, platform architecture, and model requirements.

• Collaborate with Product, Engineering, Data Science, Customer Success, Sales, and Solutions teams.

• Develop implementation runbooks, onboarding playbooks, standards, process documentation, and training resources.

• Record recurring data challenges and share insights with colleagues.

• Automate manual and error-prone onboarding tasks, creating reusable templates, specification patterns, and validation queries.

• Contribute to data health monitoring, proactive alerts, quality assurance frameworks, and innovative AI initiatives.

• Submit and manage well-defined internal requests and participate in cross-functional platform reliability projects.

⛳️ Requirements

• A minimum of 5 years of experience in technical implementation, data onboarding, solutions consulting, or technical account management in B2B SaaS, ideally with enterprise clients.

• At least 3 years of experience in a client-facing role responsible for technical delivery with external stakeholders.

• Extensive experience interacting with clients, leading working sessions, specification reviews, and timeline discussions with enterprise stakeholders.

• Proven track record of advising clients on preparing data for specific analytical or modeling objectives.

• Strong technical skills in data platforms, SQL, APIs, and integrations, with practical experience in building and troubleshooting.

• Familiarity with marketing technology platforms such as Facebook, Google, TikTok, GA4, and Adobe Analytics.

• Experience in diagnosing and resolving issues related to data pipelines, integration errors, schema mismatches, and incomplete historical data loads.

• Proven ability to manage complex, multi-stakeholder projects within established timelines.

• Experience guiding peers or client teams through technical processes.

• Proficiency in using Jira, Asana, or similar project and issue tracking tools.

• A track record of achieving measurable process improvements.

• Exceptional written and verbal communication skills.

• Demonstrated ability to establish trusted relationships with both technical and non-technical stakeholders.

• A BA/BS degree is preferred; a background in a technical field, data analytics, or a related discipline is advantageous.

• Advanced SQL skills, including querying, transformation validation, reconciliation, and data quality assessment.

• Capability to interpret technical logs, error messages, and pipeline diagnostics.

• Comprehensive understanding of ETL/ELT pipelines, data warehouses, and integration patterns.

• Experience with Snowflake, BigQuery, Databricks, or Redshift.

• Proficient in working with APIs, authentication, rate limits, error handling, and file-based delivery methods like S3, SFTP, or cloud storage.

• Experience in designing file specifications and defining schemas.

• Practical skills in data mapping and normalization.

• Experience in reconciling transaction/source-of-truth data with reported figures.

• Knowledge of attribution, incrementality, and media mix modeling.

• Awareness of GDPR and CCPA regulations.

• Proven ability to drive delivery through clients, vendors, and internal partners.

• Strong facilitation skills with the ability to drive decisions and ownership.

• Capability to challenge assumptions, unrealistic timelines, or inadequate specifications.

• A collaborative working style, sound judgment, technical curiosity, and a commitment to continuous improvement.

🏝️ Benefits

• Fully remote work environment.

• Competitive total rewards package and flexible paid time off.

• Opportunities to contribute through Measured for Good.

• An engaged, diverse, and inquisitive culture.

• Award-winning technology supported by an agile and collaborative team.