Senior Technical Implementation Partner

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and oversee timelines for organization-wide, multi-module deployments, initially concentrating on the Qventus Inpatient Capacity solution.

• Collaborate with Data Integration Specialists, Clinical Operation Consultants, and Product Specialists to identify and execute solutions that deliver client value.

• Partner with external client teams to comprehend evolving requirements and convey potential strategies.

• Utilize inpatient expertise to cultivate and maintain support from core users, executives, and care coordinators regarding workflows and tool adoption.

• Provide technical project leadership throughout the entire deployment lifecycle, from kickoff to go-live.

• Manage task prioritization, identify dependencies, and ensure that deliverables are achieved.

• Build and nurture relationships from frontline staff to C-suite executives.

• Recognize and address risks, advise Delivery leaders, and facilitate the resolution of issues.

• Spot opportunities for process improvement and devise structured methods to address gaps.

• Take ownership of assigned accounts/customers with minimal oversight.

• Lead intricate engagements with cross-functional technical and operational teams.

• Clearly articulate Qventus’ value proposition and establish specific business outcomes.

• Develop an enthusiastic customer base that can act as references for potential customers.

⛳️ Requirements

• Over 5 years of experience in project/program management with a thorough understanding of business requirements and technical capabilities necessary for enterprise-wide SaaS implementation.

• More than 5 years of professional experience at a leading healthcare consulting firm, digital health company, or health system.

• At least 5 years of experience working collaboratively with various internal and external teams to manage end-to-end project lifecycles and drive milestones to completion.

• Prior experience with Epic integrations and build processes.

• Certification in IP Orders, IP ClinDoc, Ambulatory, or related modules/applications.

• Demonstrated quantitative and analytical skills in hospital systems, such as EHR implementations, and project management involving complex implementations in provider-side healthcare.

• In-depth domain expertise in inpatient metrics, processes, challenges, and solutions.

• Capability to engage in both strategic and operational discussions with hospital leaders and surgeons.

• Strong communication skills with the ability to influence and collaborate across all organizational levels.

• Practical experience with data validation dashboards, interpreting Java/SQL code, and utilizing complex Excel functions.

• Systems thinking combined with meticulous attention to detail.

• A passion for making a real-world impact and addressing meaningful challenges.

• Willingness to travel up to 25%-30%.

• A background check and drug test prior to employment are mandatory.

🏝️ Benefits

• Open Paid Time Off.

• Paid parental leave.

• Professional development opportunities.

• Wellness stipends.

• Technology stipends.

• Employee referral bonus.

• Employee stock option awards.