Senior Technical Account Manager, Growth

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage post-sales relationships for a designated portfolio of enterprise clients, fostering trusted partnerships with technical practitioners, security leaders, and executives.

• Gain an understanding of each customer's AI environment, security initiatives, priorities, and risks; identify new use cases and offer practical advice on AI security and governance.

• Align customer goals with Noma’s offerings, establish measurable outcomes, promote adoption, and ensure that customers perceive and can communicate significant security and business value.

• Collaborate with the Sales team on account strategy, pinpointing new stakeholders, workloads, teams, use cases, and business units where Noma can provide additional value.

• Coordinate resources from Product, Research, Engineering, Security, Support, and Customer Operationalization while relaying customer insights back to Noma.

• Work alongside Customer Success Engineers and other technical personnel on deployment, integrations, configuration, and troubleshooting.

⛳️ Requirements

• Over 5 years of experience in customer-facing cybersecurity roles such as Solutions Engineering, Solutions Architecture, Customer Success Engineering, security consulting, or strategic technical account management.

• Extensive cybersecurity knowledge and a robust understanding of contemporary AI technologies and architectures, including generative AI, LLM applications, RAG, AI agents, AI development pipelines, and MCP.

• Ability to seamlessly transition between CISO-level strategy, GRC and risk discussions, business outcomes, and in-depth technical conversations.

• Demonstrated capability to conduct discovery, establish trusted enterprise relationships, define customer outcomes, and translate complex technology into actionable solution strategies.

• Strong commercial acumen, intellectual curiosity, and experience in identifying opportunities for enhanced adoption and customer growth.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Home office setup reimbursement.

• Short- and long-term disability insurance.

• Life and accident insurance.

• 401(k) retirement savings plan.

• Unlimited paid time off (PTO) - We trust you to manage your time.

• A warm, supportive, and people-first company culture.

• A global work environment with teams across Tel Aviv, the US, the Netherlands, and London.

• Equity options that allow you to participate in Noma's growth and success.