Senior Systems Analyst – PACS Administrator

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Analyze and document existing business processes and workflows.

• Identify system requirements and convert them into comprehensive specifications.

• Design and deploy solutions aimed at enhancing system efficiency and user experience.

• Provide expert support for Epic, Workday, UKG, and various other applications.

• Troubleshoot and promptly resolve system-related issues.

• Collaborate with vendors and internal teams for system upgrades and patches.

• Integrate healthcare applications within the IT portfolio and with other IT systems.

• Oversee smaller projects associated with system implementations and upgrades.

• Lead project teams utilizing established project management methodologies.

• Create and sustain documentation regarding system configurations and processes.

• Mentor junior analysts and offer guidance on best practices.

• Ensure smooth integration among healthcare applications.

• Manage data integrity and security across various systems.

• Conduct data analysis and produce reports as necessary.

• Serve as a liaison with managed service providers, vendors, and operational leadership.

• Act as the primary point of contact for customers, addressing inquiries and resolving issues.

• Support safety, quality, and efficiency as part of a High Reliability Organization.

⛳️ Requirements

• Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field is required.

• Alternatively, 10+ years of experience in system analysis and support within a healthcare setting may be considered in lieu of a degree.

• Minimum of 5–7 years of experience in system analysis and support within a healthcare environment.

• Extensive experience with Epic, Workday, and UKG applications.

• Proven history of managing complex projects and guiding cross-functional teams.

• Experience with system integration and data migration initiatives.

• Previous experience in a leadership or supervisory position.

• Strong analytical and problem-solving abilities.

• Excellent communication and interpersonal skills.

• Experience interacting with managed service providers, vendors, and operational leadership.

• Ability to work independently as well as collaboratively within a team.

• Proficient in project management tools and methodologies.

• ITIL Foundation certification is preferred, but not mandatory.

• Certifications in relevant technologies such as Epic, Workday, Microsoft, or UKG are advantageous.

• An advanced degree in a related field is a plus.

• Experience within a large healthcare system or hospital environment is beneficial.

• Familiarity with other healthcare applications and systems is desirable.

• Knowledge of healthcare regulations and compliance standards is important.

• Familiarity with cloud computing platforms like AWS and Azure is a plus.

• Experience with business intelligence and analytics tools is preferred.

🏝️ Benefits

• Work from home in Ohio.

• Day shift schedule.

• 40 scheduled weekly hours.

• Opportunities for learning and growth.

• Access to tools and resources to achieve the organizational mission.

• Recognized as a Great Place to Work Certified™ organization.