Senior Systems Analyst – Operations Focus

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Identify and suggest enhancements while tracking the progress of technical debt

• Lead the management of critical incidents in war rooms

• Perform root cause analyses to address issues

• Develop and improve technical monitoring and alerting systems

• Create intricate queries in SQL/NoSQL databases

• Actively engage in product squads

• Communicate efficiently with large groups

• Thrive under pressure and embrace new challenges

• Apply extensive technological and functional analytical insights

• Exhibit strong self-management skills

⛳️ Requirements

• Bachelor’s degree in Information Technology or a related discipline

• Proficient in using AWS tools, including CloudWatch, ECS/EC2, SQS, API Gateway, and Lambda

• Experienced with advanced usage of APM tools such as AWS CloudWatch, AppDynamics, Dynatrace, or ELK

• Familiarity with microservices-based architectures

• Background as a DevOps Analyst, SRE, or Node.js developer is advantageous

• ITIL certification is preferred

• AWS certification is advantageous

• Elastic Cloud certification is a plus

• This is a unique position for individuals with disabilities

🏝️ Benefits

• Tuition scholarships of up to 100% for employees, legal dependents, and eligible household members, with a maximum of three scholarships available at once

• Comprehensive medical insurance fully covered for employees and partially for family members, with employee copayment

• Optional dental insurance available

• Food or meal allowance provided

• Access to Wellhub or TotalPass, offering flexible gym options

• Wellz, a mental and emotional health platform that provides access to individual online therapy

• Well-being program and benefits club

• Flexible dress code

• Life insurance coverage

• Partnership with SESC

• Corporate University available through the Educare portal

• Opportunities for career advancement and internal recruitment processes

• Birthday day off

• Flexible working hours, including options for remote work

• Extended remote work arrangements for mothers and fathers returning from parental leave for up to three months, based on their role