Senior Systems Administrator – Logical Inventory

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and provide support for the Netcracker Resource Inventory application, including its configuration, reference data, and administrative tasks.

• Collaborate with Netcracker and other vendors concerning product roadmaps, updates, defects, and new features.

• Organize, coordinate, test, and communicate changes, patches, and upgrades to the application.

• Create and implement use-case, regression, and data-validation test plans, and conduct unit testing as required.

• Address production issues, investigate root causes, and resolve or facilitate the resolution of application, data, and integration challenges.

• Provide on-call support for production applications and engage in incident response and operational support tasks.

• Ensure the integrity of logical network inventory through SQL analysis, data validation, reconciliation, and controlled data remediation.

• Assist with bulk inventory loads, migrations, transformations, and reconciliation tasks.

• Detect and rectify inventory discrepancies, missing relationships, duplicate records, stale data, and other data-quality concerns.

• Acquire a comprehensive understanding of Netcracker, its supporting infrastructure, application integrations, and network inventory data flows.

• Maintain technical documentation, operational procedures, and runbooks.

• Provide assistance to other departments within the organization as necessary.

⛳️ Requirements

• Bachelor’s Degree in Information Systems, Computer Science, Telecommunications, or a related field, OR a minimum of six (6) years of experience in supporting enterprise or packaged applications.

• Strong analytical, troubleshooting, and problem-solving skills across application, data, and operational environments.

• Excellent organizational, communication, and collaboration abilities, both verbal and written.

• Proven capacity to work effectively with technical teams, functional leads, subject matter experts, and vendors.

• Comfortable operating in a fast-paced environment and managing several operational priorities simultaneously.

• Meticulous attention to detail with the ability to analyze complex technical and data-related issues while maintaining production inventory integrity.

• Capability to work independently, make informed decisions, and engage leadership or subject matter experts when necessary.

• Experience in documenting and analyzing processes, procedures, application configurations, and operational practices.

• At least three (3) years of experience in SQL is required, including the analysis of complex datasets and data-quality issues.

• A minimum of five (5) years of experience in Logical Inventory is required, such as with Netcracker, MetaSolv, or similar OSS/network inventory platforms.

• Experience in modeling network structures, resources, and relationships within a logical network inventory system.

• Proficiency in working within Linux environments is required.

• Experience with WebLogic Server administration.

• Skills in troubleshooting application integrations, APIs, and data flows between enterprise systems.

• Familiarity with Apache and web/application server technologies.

• Experience with Python scripting or development for automation and operational tooling.

• Background in network inventory, discovery, and reconciliation processes.

• Proficiency in MS Office, especially Visio and Excel, is an advantage.

• Relevant certification(s) are a plus.

• This position does not qualify for employment-based visa sponsorship.

🏝️ Benefits

• Eligibility for discretionary annual incentive plans for non-sales roles.

• Health insurance coverage.

• Life insurance benefits.

• Disability plans.

• Retirement plans.

• Comprehensive health, dental, and vision insurance.

• 401(k) retirement savings plan.

• Generous paid time off policy.

• Paid parental leave.