Systems Administrator

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Oversee the complete administration of Google Workspace, including user management, groups, shared drives, security and DLP settings, retention policies, and access for third-party applications.

• Manage Okta, focusing on application integrations, SSO/SCIM, group management and rules, lifecycle automation, MFA, and sign-on policies.

• Administer Slack, handling workspace and user configurations, app approvals, channel governance, retention strategies, and integrations.

• Assist internal business functions by configuring systems, facilitating integrations, and providing Tier 2 troubleshooting for escalated IT Helpdesk issues.

• Lead systems workstreams for integrating acquisitions, which entails tenant consolidation, migrations, and onboarding applications.

• Leverage AI technologies to improve and streamline business processes.

• Utilize the Nova ecosystem in relation to the department's functions.

• Document standards and automate repetitive administrative tasks to enhance efficiency.

• Achieve set KPIs for ticket resolution, access provisioning and deprovisioning, change management, automation, and milestones related to acquisition integration.

• Effectively communicate with non-technical colleagues and stakeholders.

⛳️ Requirements

• Minimum of 3 years of experience administering SaaS platforms in a company with over 1000 employees.

• Practical experience in Google Workspace administration (super admin or delegated admin).

• Hands-on experience with Okta administration, including app integrations, SSO/SCIM, group rules, and lifecycle policies.

• Experience in administering Slack (Business+ tier).

• Background in scripting or automation, such as Okta Workflows or Google Apps Script.

• Strong written documentation skills.

• Ability to articulate technical changes to non-technical team members.

• Proficient in spoken and written English at an advanced level (B2 or higher).

• Availability during Pacific Time business hours is essential.

• Experience in vendor management is considered an asset.

🏝️ Benefits

• Equal Opportunity Employer

• People-first culture that emphasizes diversity, inclusion, and belonging.