Learning Management System Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and manage the Blackboard Learning Management System (LMS) environment, including user accounts, roles, permissions, course setups, enrollments, and system configurations.

• Create, configure, maintain, archive, and restore courses and training content within the Blackboard platform.

• Deliver technical and functional support to instructors, training administrators, and learners.

• Resolve LMS issues pertaining to user access, course content, enrollments, assessments, and system functionality.

• Facilitate the digitization and migration of existing training curricula and instructional materials into the Blackboard system.

• Collaborate with training teams and subject matter experts to structure classroom-based or legacy training materials for efficient online delivery.

• Upload and manage a variety of training materials, assessments, videos, documents, learning activities, and other digital content.

• Assist in the development and upkeep of online and blended-learning courses.

• Support integrations with Blackboard and third-party learning tools.

• Monitor the performance, usage, course activity, and overall health of the LMS.

• Generate reports concerning training completion, enrollment statistics, learner activities, and other program requirements.

• Aid in LMS upgrades, testing, releases, and configuration modifications.

• Maintain comprehensive documentation, standard operating procedures, user guides, and training materials for the LMS.

• Ensure that digital training content adheres to relevant accessibility and organizational standards.

• Coordinate with IT, training, instructional design, and program teams to align with training objectives.

⛳️ Requirements

• 3–5 years of experience in supporting or managing Learning Management Systems.

• A minimum of 2 years of direct experience in Blackboard administration.

• Bachelor's degree in Information Technology, Instructional Technology, Education, Training and Development, Information Systems, or a related field.

• Relevant professional experience may be accepted in place of a degree based on contract stipulations.

• Proficiency in managing Blackboard users, courses, enrollments, permissions, assessments, and reporting functionalities.

• Experience in supporting training, education, workforce development, or professional learning initiatives.

• Proven experience in converting or migrating traditional training materials into digital or LMS-based formats.

• Ability to troubleshoot LMS and end-user issues effectively.

• Strong grasp of online learning and training delivery methodologies.

• Capability to work directly with instructors, trainers, and subject matter experts.

• Excellent documentation, communication, organizational, and customer service skills.

• Ability to manage multiple courses, training requirements, and priorities simultaneously.

• Public Trust clearance is required.

• Preferred: Experience with Blackboard Learn Ultra.

• Preferred: Experience in digitizing instructor-led or classroom-based curricula.

• Preferred: Background in supporting federal government, DoD, law enforcement, higher education, or enterprise training environments.

• Preferred: Familiarity with SCORM, xAPI, LTI, or similar digital learning standards.

• Preferred: Knowledge of Section 508 and digital accessibility requirements.

• Preferred: Experience with multimedia training content, assessments, surveys, and learning evaluations.

• Preferred: Experience with LMS reporting and training-completion tracking.

• Preferred: Understanding of instructional design principles and concepts of adult learning.

🏝️ Benefits

• Medical – company-subsidized premiums for employees, including options for family and dependents.

• Dental and vision coverage.

• Retirement Savings (401k) with an up to 4% match.

• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA (DCFSA).

• Company-paid Short and Long-term disability with additional supplemental options.

• Company-paid Life and Accidental Death & Dismemberment (AD&D) insurance with additional supplemental options.

• Generous Paid Time Off and all 11 Federal Holidays.

• Legal and Identity Protection Services.

• Bonuses for obtaining certifications and reimbursement opportunities.

• Employee perks including UberOne, company outings (such as sporting events and happy hours), and discounts on services like Pet Insurance.

• Opportunities for reimbursement and bonuses based on certification completions.

• Comprehensive medical, dental, vision, retirement, disability, life, and AD&D benefits.