Senior Strategic Account Manager

This is a fully remote position, open to applicants in France.

📋 Description

• Report directly to the Head of Sales for UKI & France

• Oversee major strategic clients whose communication requirements are essential to their core business operations

• Drive revenue growth by meeting sales objectives and enhancing existing client accounts through the upselling and cross-selling of communication skills programs

• Formulate and implement strategic account plans to uncover new opportunities, increase client expenditures, and maximize the long-term value of key accounts

• Cultivate relationships with key decision-makers and stakeholders across various departments, subsidiaries, and international teams

• Handle contract renewals and negotiations to showcase value, enhance client loyalty, and secure enduring partnerships

• Administer the sales pipeline and revenue forecasts

• Maintain precise CRM records and deliver timely sales reports

• Collaborate with Client Success, Marketing, Sales Operations, and Product teams to promote program adoption, ensure client satisfaction, and foster account growth

• Participate in occasional business travel within the UKI & France region to meet important clients face-to-face

⛳️ Requirements

• Over 5 years of experience in B2B sales or key account management

• Proven history of achieving sales targets and expanding existing client accounts

• Strong skills in consultative selling, negotiation, and closing

• Experience in upselling, cross-selling, and contract renewals

• Excellent ability to build relationships and manage stakeholders

• Capability to develop long-term partnerships with international clients and senior decision-makers

• Familiarity with strategic account planning and structured sales methodologies, such as MEDDICC

• Proficiency in both English and French

• Strong organizational and analytical capabilities

• Expertise in CRM systems, sales pipeline management, revenue forecasting, and sales reporting

• Résumé presented in English

🏝️ Benefits

• Remote work-from-home culture

• Generous paid time off, including public holidays and personal days

• Two company-wide days off annually

• Language learning opportunities

• Access to masterclasses

• Professional development initiatives

• Coaching and constructive feedback

• Virtual wellbeing sessions

• Team-building events

• Informal social clubs

• Referral program bonus for recommending talented professionals, conditions apply

• Opportunities to collaborate with colleagues in regional offices, if applicable