Account Manager II

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the management and sales of Renaissance Learning’s products and services within a designated territory.

• Meet revenue targets through proactive prospecting, acquiring new business, customer renewals, and identifying cross-sell and up-sell opportunities.

• Foster and nurture long-term relationships with customers.

• Ensure high rates of product renewal.

• Collaborate effectively with Customer Success partners and the Account Executive team.

• Act as the primary point of contact for customer accounts.

• Enhance customer loyalty and retention while promoting business value and growth.

• Drive new business acquisition, cross-selling/up-selling, and renewal opportunities by engaging multiple decision-makers.

• Expand the assigned book of business to surpass revenue objectives.

• Comprehend and market solutions that align with customers’ challenges and strategic goals.

• Lead the account team along with internal and external partners to develop effective solutions.

• Maintain extensive knowledge of the K-12 education sector, including schools, districts, administrative positions, funding, purchasing processes, buying cycles, policies, practices, trends, and school board oversight.

• Stay informed about common educational technology tools and trends, including policies, practices, and competitive landscape.

• Build customer trust through factual accuracy, product knowledge, dependable delivery, and market insights.

⛳️ Requirements

• A minimum of 4 years of experience in sales.

• Proficient in using collaboration tools (e.g., Outlook, Microsoft Teams, etc.).

• Familiarity with Customer Relationship Management systems and other sales technologies (e.g., Salesforce, MS Dynamics).

• Understanding of education customers, their organizational structures, and leadership personas.

• Exceptional written and verbal communication skills, including strong presentation abilities.

• Applicants must possess authorization to work for any employer in the United States.

• Must be able to work without the need for employment visa sponsorship.

• Willingness to travel occasionally for customer engagements, conferences, and other revenue-generating activities.

• Ideally situated in the Sacramento, CA area.

🏝️ Benefits

• Comprehensive Health Benefits: Medical, Prescription, Dental, Vision, Telehealth.

• Health Savings and Flexible Spending Accounts.

• 401(k) and Roth 401(k) plans with company match.

• Paid Vacation and Sick Time Off.

• 12 Paid Holidays.

• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program.

• Tuition Reimbursement.

• Life & Disability Insurance.

• Well-being and Employee Assistance Programs.