Senior Strategic Account Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Act as the senior executive sponsor and strategic consultant for a range of FIS enterprise clients.

• Take ownership of the long-term strategy for client growth while enhancing executive relationships.

• Coordinate FIS teams to work towards a cohesive account plan.

• Establish trusted advisor relationships with C-suite executives and senior business leaders.

• Function as the account champion and main relationship owner for designated strategic accounts.

• Create and implement multi-year account and value-creation strategies.

• Align client priorities with FIS capabilities, opportunities for growth, and transformation goals.

• Foster revenue growth, increase wallet share, ensure retention and renewals through platform adoption, modernization, cross-selling, and broader utilization of FIS products and services.

• Lead cross-functional, matrixed teams that include sales, product, delivery, client success, support, implementation, consulting, and executive leadership.

• Represent the client's voice within FIS and address executive-level challenges.

• Represent FIS at client meetings, industry events, and strategic planning sessions.

• Achieve sustainable revenue growth, enhanced relationships, robust retention and renewal performance, and measurable client results.

⛳️ Requirements

• A bachelor’s degree or an equivalent combination of education, training, and relevant professional experience.

• A minimum of 15 years of experience in enterprise sales, strategic account leadership, consulting, or executive client management.

• At least 10 years of experience working directly with executive stakeholders.

• Proven success in leading complex, high-value strategic client relationships and achieving long-term growth, retention, and transformation outcomes.

• Demonstrated ability to lead through influence within a global, highly matrixed organization and align diverse stakeholders with shared priorities and measurable outcomes.

• Executive-level communication skills, commercial acumen, and expertise in the financial services industry.

• An MBA or other advanced business degree is preferred.

• Extensive experience in financial services, banking, payments, fintech, capital markets, lending, or digital transformation is preferred.

• Familiarity with developing enterprise account strategies, value creation plans, executive relationship maps, transformation roadmaps, and simplified commercial agreements is preferred.

• For positions in the US, successful completion of a required drug test after a conditional offer is necessary.

🏝️ Benefits

• Opportunities for internal career advancement.

• A platform to influence the future of fintech.

• Continuous learning and professional development.

• A collaborative work culture.

• Opportunities to contribute to charitable initiatives.

• Eligibility for bonuses and/or commissions.

• Competitive salary package.