Senior Strategic Account Executive, French Speaker

This is a fully remote position, open to applicants in United Kingdom, +2 more countries.

📋 Description

• Engage with high-value prospects and clients

• Expand the business throughout EMEA, particularly targeting Southern Europe

• Oversee rapidly growing clients in the region

• Promote product cross-selling, upselling, and growth in gross profit

• Identify new opportunities within a defined set of accounts

• Support the fastest-growing customers in the area

• Increase revenue and gross-profit share within the key account portfolio

• Create opportunities for clients to purchase Twilio's voice, messaging, email, contact center, and account security products and services

• Maintain exceptional levels of customer satisfaction

• Develop pricing proposals, negotiate terms, and oversee the contract process

• Present solutions effectively to both technical and business stakeholders

• Establish trust and mutual respect with technical clients and colleagues

• Simplify complex contractual, technical, and financial information

• Manage competing priorities and juggle multiple projects and deals concurrently

⛳️ Requirements

• Minimum of 6 years in Account Management/Sales, with experience in selling and closing complex technical solutions to a broad customer base

• Proven track record of managing accounts that range from large multinational enterprises to small and medium-sized businesses

• Consistent success in achieving sales quotas

• Demonstrated experience in Account Management, with a strong grasp of cross-selling and upselling within an established customer base

• Comprehensive understanding of financial reporting in a direct customer environment, including tracking Revenue and Gross Profit, as well as Risk and Opportunity metrics

• Proficiency in French

• Experience in selling to both business and technical audiences is desirable

• Familiarity with the communications market is preferred

• Background in Messaging, Voice Calling, Email, Account Security Verification, or a traditional telecommunications environment is advantageous

🏝️ Benefits

• Competitive salary

• Generous vacation policy

• Extensive parental leave

• Wellness leave

• Healthcare benefits

• Retirement savings plan

• Support for volunteering and donations

• Remote-first work environment

• Opportunities for team gatherings, functional off-sites, and customer engagements

• Approximately 25% travel opportunities to foster customer and team relations