Senior Strategic Account Executive

This is a fully remote position, open to applicants in Australia.

📋 Description

• Take ownership of and drive revenue growth for existing clients within the Social Impact sector across the APJ region.

• Concentrate on Public Sector clients, with accountability for revenue retention and cross-selling to current customers.

• Enhance market visibility so that more Social Impact organizations can provide life-changing services utilizing Twilio technology.

• Create and execute a detailed territory strategy for major accounts, including Public Sector, Healthcare, Non-profits, and Higher Education.

• Identify high-potential opportunities that can be capitalized on with minimal local resources.

• Generate additional revenue through cross-selling, upselling, and broadening existing use cases.

• Safeguard the current revenue run rate through strategic account management, consistent engagements, Quarterly Business Reviews (QBRs), and workshops.

• Create a multi-product pipeline across the entire Twilio platform.

• Cultivate an internal network with Solutions Engineering, Partners, Marketing, Support, Product, and Leadership teams.

• Champion customer needs and collaborate with leadership to enhance regional market penetration.

• Keep precise records of pipeline and forecasts.

• Serve as a representative for Twilio and Twilio.org within the region.

⛳️ Requirements

• Demonstrated success in developing, growing, and achieving revenue and gross profit results, particularly for large-scale public sector and enterprise clients in Asia.

• Proven experience in effectively selling to and managing complex public sector relationships, including working with partners and resellers.

• Background in CPaaS and/or complex enterprise solution sales.

• Experience engaging with C-Suite executives, including successfully creating business cases that unlock additional budgets.

• Established track record of expanding an existing portfolio, implementing account strategies, and increasing wallet share within key accounts.

• Proficient in utilizing data to formulate territory plans and making decisions even with incomplete information.

• Exceptional verbal and written communication abilities.

• Native-level English proficiency.

• Familiarity with Challenger sales methodology is preferred.

• Experience collaborating with System Integrators, Resellers, and Value-Added Resellers to achieve broad customer coverage is preferred.

🏝️ Benefits

• Competitive compensation.

• Generous time off policies.

• Extensive parental leave.

• Significant wellness leave.

• Comprehensive healthcare options.

• Retirement savings program.

• Support for volunteering and donations.