Senior Staffing and Scheduling Apps Analyst

This is a fully remote position, open to applicants in Alabama, +32 more states.

📋 Description

• Create and implement both technical and non-technical solutions for moderate to complex business requirements and changes.

• Collect, compile, and analyze information and data; assess current systems and procedures; pinpoint alternative actions.

• Develop tools and enhancements using existing software packages and oversee the development and deployment of new functionalities and applications.

• Aid in the planning for conversion and operational support for multiple concurrent projects.

• Manage training initiatives as necessary.

• Evaluate the impacts of requirements and designs across Epic and third-party applications, providing recommendations for solutions.

• Operate independently as a key integration point among design teams.

• Conduct systems analysis, design, configuration, testing, maintenance, troubleshooting, and support.

• Act as a resource for assigned applications, responding to user inquiries.

• Convey complex project requirements, specifications, impacts, updates, training, and support information to users.

• Collaborate with both business and technical teams on issues, changes, and enhancements affecting data, workflow, and functionality.

• Serve as a bridge between the business community and the IT organization.

• Provide guidance to users regarding the symplr platform and other software capabilities and limitations.

• Assess vendor solutions and software enhancements for compliance with technical standards.

• Analyze business and clinical service line operations to discover opportunities for process automation.

• Assist in redesigning and documenting business processes.

• Provide recommendations on buy-versus-build decisions and conduct feasibility assessments.

• Develop project plans, timelines, resource allocations, scopes, and budget estimates.

• Oversee system development, implementation, operation, maintenance, application design, testing, documentation, and performance monitoring.

• Help guarantee system availability and data integrity.

• Coordinate the creation of reports, queries, forms, and screens.

⛳️ Requirements

• Bachelor’s Degree (or equivalent experience) in Computer Science or a related field.

• Generally requires 5 years of experience in moderate to complex business process mapping, analysis, business and user requirements, acceptance testing, and documentation.

• Skilled in applications, operating systems, and databases, including hardware, platforms, connectivity, and interface design.

• Proficient in specifying user requirements, liaising with technical and healthcare staff and vendors, and documenting user needs, outcomes, and procedures.

• Strong project management capabilities and familiarity with project management software.

• Ability to work with minimal supervision, manage multiple tasks, prioritize effectively, and instruct and mentor team members.

• Excellent organizational and analytical skills.

• Technical problem-solving ability and logical, organized thinking.

• Strong skills in problem and issue resolution.

• Exceptional written and verbal communication skills.

• Ability to manage customer interactions effectively.

• Capability to work closely with healthcare application users, vendors, and technical professionals.

• Proficient in translating user requirements into system specifications.

• Understanding of change management practices and procedures.

• Demonstrated comprehension of technical components and their relationship to applications.

• No licensure, registration, or certification is necessary.

• Ability to sit for up to 80% of the workday.

• Fine motor skills required for using a computer keyboard.

• Willingness to travel for work-related purposes.

• Must be capable of operating all equipment necessary to fulfill job responsibilities.

• No relocation; no sponsorship or transfer of visa.

🏝️ Benefits

• Eligible for benefits.

• Premium pay options such as shift differentials, on-call pay, and more based on the role.

• Incentive pay available for select positions.

• Opportunity for annual salary increases based on performance.

• Paid Time Off programs.

• Health and welfare benefits, including medical, dental, vision, life insurance, and Short- and Long-Term Disability coverage.

• Flexible Spending Accounts for eligible healthcare and dependent care expenses.

• Family benefits including adoption assistance and paid parental leave.

• Defined contribution retirement plans with employer matching and other financial wellness programs.

• Educational Assistance Program available.

• A comprehensive range of Total Rewards benefits and well-being programs.

• Competitive salary.

• Generous retirement options.

• Programs dedicated to your career development.

• Fully remote position.