Senior Staff Representative – Quality Assurance

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Execute audits and investigations in compliance with 14 CFR Title 14, Part 121.373 and relevant United and regulatory standards.

• Conduct on-site and external compliance audits, approvals, and surveillance activities within Technical Operations and external support organizations.

• Carry out risk assessments and prepare audit reports.

• Oversee corrective actions and perform follow-ups to ensure adherence to program compliance and acceptable quality standards.

• Evaluate operational compliance and performance across engineering, inspection, maintenance, aircraft documentation, parts procurement and manufacturing, fueling, and other technical initiatives.

• Fulfill surveillance requirements of the Continuing Analysis and Surveillance System.

• Conduct investigations through interviews, data analysis, evidence collection, and comprehensive documentation.

• Record and report findings, ensuring that corrective actions are initiated.

• Incorporate SMS principles into surveillance tasks and identify significant safety and regulatory compliance risks.

• Confirm root causes and corrective and preventive measures.

• Collaborate with pertinent organizations to finalize audit conclusions, secure commitments, and produce conclusive investigation reports.

• Offer regulatory guidance and support the CASS Review Board on technical issues.

• Represent the company at industry or regulatory meetings as the appointed representative.

• Maintain communication with the FAA or other regulatory bodies.

• Engage with senior management through reports, presentations, and constructive feedback.

• Perform additional duties as assigned by the Sr. Manager or Director of Quality Assurance.

• Travel 50% of the time while working remotely.

⛳️ Requirements

• Bachelor’s degree in aviation, engineering, technology, or a related field, or military experience.

• Minimum of two years' experience in aviation, ideally in aircraft maintenance inspection, engineering, and/or quality assurance.

• Familiarity with relevant Code of Federal Regulations and Company Manuals / Requirements.

• Understanding of engineering documents, drawings, AMM's, IPCs, and WDMs.

• Proficient in Microsoft Office applications.

• Proven experience in learning Company-specific platforms.

• Must possess legal authorization to work in the United States for any employer without sponsorship.

• Successful completion of the interview process is required to meet job qualifications.

• Consistent and punctual attendance is a critical function of this role.

• Preferred qualifications include American Society of Quality or Six Sigma Green Belt certification.

• FAA Airframe or Powerplant License is preferred.

• Three years' experience in aviation is preferred.

• Experience in auditing and risk assessment within engineering and/or quality assurance is preferred.

• Experience in writing policies and procedures is preferred.

• Familiarity with data analysis and visualization software, such as Palantir, Spotfire, and/or SQL, is preferred.

• Knowledge of process mapping, measurement, and improvement techniques is preferred.

🏝️ Benefits

• Top-tier health and wellness benefits.

• Medical, dental, vision, life, accident & disability insurance.

• Parental leave.

• Employee assistance program.

• Commuter benefits.

• Paid holidays.

• Paid time off.

• 401(k).

• Flight privileges.

• Bonus and/or long-term incentive compensation awards.

• 100% remote work arrangement.

• Extensive route network travel opportunities.