Senior Staff Product Designer

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Lead the design efforts for consumer acquisition and pioneering new product innovations from the ground up.

• Take ownership of experiences that attract, engage, and convert consumers into members.

• Create a cohesive prequalification platform that encompasses Debt Resolution, Personal Loans, Home Loans, and Multi-Product offerings.

• Develop AI-driven and user-centric acquisition processes.

• Design experiences related to partnerships and debt consolidation.

• Manage the design for Multi-Product, ALM, and Debt Navigator from initial concept to finished product.

• Conduct rapid prototyping, validate concepts, and perform iterative testing.

• Collaborate with Product, Engineering, QA, and Data teams within Agile frameworks.

• Work directly with senior executives to inform and refine product direction.

• Design, test, and enhance engagement and conversion pathways.

• Identify opportunities, formulate hypotheses, and create measurable experiments in partnership with Product and Data teams.

• Conduct qualitative and market research.

• Manage complete design processes from discovery and prototyping to testing, high-fidelity visuals, and production-ready specifications.

• Operate independently across multiple simultaneous workstreams.

• Establish design quality standards and guide as well as mentor contract design professionals.

• Contribute to and advance the design system.

⛳️ Requirements

• Over 10 years of experience in designing and delivering impactful consumer web products within agile, cross-functional teams.

• Experience working at a staff-plus or design-lead level.

• Demonstrated success in growth/conversion design and zero-to-one product innovation.

• Proven ability to drive measurable business results through experimentation, A/B testing, and data-informed design methodologies.

• Extensive knowledge of funnel metrics, behavioral analytics, and user psychology within digital growth and acquisition environments.

• Exceptional rapid prototyping capabilities and comfort with uncertainty.

• Experience in presenting, advocating for, and evolving design strategies with senior stakeholders.

• Strong UX design judgment and a practical approach to implementation.

• Proficient in design and AI tools, including Figma and Claude.

• Bachelor's degree in Design, HCI, Interaction Design, Graphic/Visual Design, Cognitive Science, Psychology, a related field, or an equivalent combination of practical experience.

• A robust portfolio showcasing shipped consumer products, conversion/growth initiatives, and zero-to-one design projects.

• Nice to have: experience designing AI-enhanced, user-centric, or conversational product experiences.

• Nice to have: background in financial services or regulated sectors.

• Nice to have: familiarity with experimentation frameworks or UX research practices.

• Nice to have: knowledge of design systems and scalable component design.

• Nice to have: experience in shaping cross-functional and executive strategies through design insights.

🏝️ Benefits

• 401(k) plan with employer matching.

• Comprehensive medical, dental, and vision coverage with HSA and FSA options.

• Competitive vacation and sick leave policies.

• Designated volunteer days.

• Employee Assistance Program available.

• Wellness programs focusing on physical and mental health.

• Discounts on pet care services.

• Financial assistance through the Achieve Care Fund.

• Access to six employee resource groups.

• Hybrid work options available in the San Mateo, CA and Phoenix, AZ metropolitan areas.

• Work-from-home possibilities in various other locations across the country.

• Bonus opportunities.

• Comprehensive benefits package.