Product Designer

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Collaborate with cross-functional teams to enhance customer experiences by collecting, analyzing, and utilizing customer data.

• Execute user research, surveys, and interviews to pinpoint customer pain points, aspirations, objectives, and usability issues.

• Suggest targeted solutions that shape the Engineering team’s design of new products, personalized visuals, and interactions.

• Develop interactive data visualization tools such as tables, charts, graphs, and dashboards that depict patient interactions with healthcare providers and treatments over time.

• Deliver data visualizations that equip sales representatives to identify physicians treating patients with pertinent conditions, prioritize outreach, achieve sales targets, and enhance patient outcomes alongside hospital cost efficiencies.

• Generate strategic, data-informed insights regarding hospital catchment areas and health systems to facilitate efficient resource deployment and logistical management.

• Build comprehensive data products within a B2B SaaS framework tailored for medical device companies.

• Assist commercial organizations in targeting suitable healthcare providers and support the development and adoption of tailored medical devices and technologies.

⛳️ Requirements

• Bachelor’s degree or its foreign equivalent in Computer Science, Computer Engineering, or a closely related discipline.

• A minimum of 5 years of progressively responsible experience in the offered position or a related field.

• At least 3 years of experience in conducting both qualitative and quantitative user research, including user interviews, surveys, and usability testing, and synthesizing findings into product requirements.

• 4 years of experience working alongside engineering, product management, data, and commercial teams in an agile or iterative product development setting.

• 3 years of experience designing data-driven user experiences for B2B SaaS platforms, encompassing workflow-based enterprise applications.

• 3 years of experience producing interactive data visualizations, including tables, charts, graphs, and dashboards, for analytical and operational purposes.

• 3 years of experience utilizing customer and platform data to guide UX and product design decisions, including user journey mapping and behavioral analysis.

• 3 years of experience converting research insights into product design specifications for engineering teams, including interaction design and visual system requirements.

• 2 years of experience creating software products that manage sensitive data within highly regulated sectors, with an understanding of complex operational workflows and compliance requirements.

• Must possess legal authorization to work in the U.S. without the need for sponsorship.

🏝️ Benefits

• Full-time telecommuting is allowed from anywhere in the U.S.

• 40 hours per week, from Monday to Friday, 9:00 a.m. to 5:00 p.m.

• We are an equal opportunity employer, including for individuals with disabilities and veterans.