Senior Specialist, Sales/Account Management

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Establish robust business relationships with both existing and prospective customers in the Pennsylvania markets.

• Ensure customer satisfaction and address any issues that arise.

• Provide account support during the active implementation of programs.

• Identify opportunities for strategic growth and expansion with current clients.

• Develop sales strategies to attract new accounts within assigned vertical markets.

• Deliver customer solutions aimed at enhancing revenue growth, customer acquisition, and profitability.

• Foster relationships across customer organizations, including executives, engineering teams, managers, and contracts departments.

• Implement strategic selling within accounts and execute sales strategies to gain customer acceptance and facilitate service implementation.

• Seek new business opportunities while attending to the needs of existing customers.

• Oversee and monitor projects within designated account portfolios.

• Suggest solutions that align with customer objectives.

• Attain sales goals for Public Safety and Professional Communications products, services, and solutions.

• Manage opportunities throughout all phases of the sales funnel, including cost-benefit analyses and needs assessments.

• Maintain positive relationships with management at all levels.

• Assist customers and internal partners in reaching quarterly and annual business objectives.

• Complete activity and expense reports, update customer management tools, participate in meetings, and provide forecasts and sales plan information.

• Engage in and potentially lead cross-functional teams.

• Provide senior sales and operations personnel with updates regarding accounts, finances, and other relevant information.

⛳️ Requirements

• High School Diploma or equivalent with 8 years of relevant experience, or a 2-year post-secondary/AA Degree coupled with 4 years of relevant experience.

• Capability to manage a large customer base while also concentrating on business development.

• Professional background in the LMR, Public Safety, or Wireless sectors.

• Experience in selling communications equipment and services to state/local government or transit agencies.

• Familiarity with large capture pursuits.

• Experience in selling to SLED agencies.

• Willingness to travel 50% of the time or more.

🏝️ Benefits

• 9/80 work schedule with every other Friday off.

• Health and disability insurance coverage.

• 401(k) matching contributions.

• Flexible spending accounts available.

• Employee Assistance Program (EAP) offered.

• Education assistance provided.

• Parental leave policy in place.

• Paid time off benefits.

• Company-paid holidays observed.